All you need to know about Arbor’s Customer Education Programme

Claire Spencer - 13 February, 2024

Category : Blog

All you need to know about Arbor’s Customer Education Programme

What is Arbor’s Customer Education Programme? At Arbor we know that life in schools and MATs can be busy and fast-paced, and changing MIS requires a commitment to learn not just the MIS but often adapting to new ways of working as well. That’s why we’re thrilled to introduce our Customer Education Programme – a

What is Arbor’s Customer Education Programme?

At Arbor we know that life in schools and MATs can be busy and fast-paced, and changing MIS requires a commitment to learn not just the MIS but often adapting to new ways of working as well. That’s why we’re thrilled to introduce our Customer Education Programme – a transformative initiative designed to empower you with the knowledge and skills needed to make sure you’re getting the most out of your MIS.  

What sets our programme apart?

1. Tailored learning paths

Our Customer Education Programme recognises that every role in school can be unique to the organisation, and what’s done in one school isn’t necessarily the way that it should be done in all schools. Our learning paths are tailored to cater to your specific needs and goals. 

Whether you’re a beginner looking to build a solid foundation or an experienced user aiming to refine your skills, our programme has something for everyone. Plus, to make it easier to find the right courses for you and your staff we have split the programme into three stages: Foundation, Intermediate, and Pro.

2. Education experts as instructors

Our team of Customer Education Specialists are not just experts in Arbor – they also have a combined 130 years of school experience covering roles such as Headteacher, Trust Data Manager, Primary Office Manager and Exams Officer. You’ll be learning from people who understand first-hand the challenges faced in schools and trusts today.

3. Built-in flexibility 

We understand that your time is valuable. Our programme is designed with flexibility in mind, offering a variety of formats including on-demand courses, webinars, and live sessions. Our training is booked, scheduled, and delivered online via the Arbor Training Hub, which means you’re able to fit your learning into your schedule without compromising on the quality of education. 

4. The benefits you’ll reap

We’re passionate about educating our customers on how to get the most value out of Arbor, and our consultative approach is focused on equipping you with the skills and knowledge to make a strategic impact in your school or trust. Our Customer Education Programme will guide you on your journey to becoming an Arbor expert, and most importantly, make sure you’re getting the most value out of your MIS.

To view our full range of training services, download our brochure.

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