Management Information System (MIS) for schools
Expert ideas for a better working life at your school or trust
Mental Health and Wellbeing
Category : Blog
In a recent survey by TeacherTapp, 46% of respondents said that teacher workload was the biggest problem facing their school. At the same time, teacher vacancies are at an all time high, as record numbers of teachers are leaving the profession. According to Gov.uk, 32.7 hours a week are lost to non-teaching tasks in schools.
In a recent survey by TeacherTapp, 46% of respondents said that teacher workload was the biggest problem facing their school.
At the same time, teacher vacancies are at an all time high, as record numbers of teachers are leaving the profession.
According to Gov.uk, 32.7 hours a week are lost to non-teaching tasks in schools. At Arbor, we believe that your Management Information System (MIS) should do the heavy lifting when it comes to administrative tasks so that you can spend more time where it matters most – in the classroom.
Though this by no means entirely removes the problem of workload in schools, we believe that by reducing time spent on busywork and giving teachers an MIS they actually enjoy using, an MIS can have a positive impact on teacher wellbeing.
But what does this really look like?
Simply put, there are some tasks that your MIS can, and should, do for you. Whether this is scheduling reports to other staff members, or having automatic communications driven by specific behaviour types when you log a behaviour incident. You can also have a bank of ‘snippets’ in Arbor, which are forms of written feedback and comments. This means you don’t have to write them out each time.
Of course, not everything can be automated. When this isn’t a possibility, it’s important that the systems your school is using are intuitive. This way, tasks not only take less time, but staff are more likely to adopt all areas of the MIS. Plus, a more intuitive system means you can stress less. There’s nothing more frustrating than knowing what you want to achieve but not knowing how to get there!
In Arbor, all the key information teachers need is in one place, from student profiles to seating plans. Teachers particularly like how easy it is to contact parents and guardians from our MIS.
Collaboration is often talked about as one of the key elements of a successful school. But legacy MIS and processes can make it hard for teams to work together seamlessly. Accessing data is difficult, reporting is complex and over-customisable, and student data is spread across multiple systems instead of being in one place. All of this leads to high workload and unnecessary stress, with roles becoming isolated, and staff singing from different hymn sheets. Crucially that means important information about students falls between the cracks.
Having a shared workspace with everyone in your team makes sharing information easier, more efficient and more accurate. This means your team can break bottlenecks and support each other where needed. No more sending spreadsheets back and forth, waiting for the right data from another member of staff, or delivering information on paper.
Want to find out more? Get in touch with us here to learn how Arbor could help your school.
Or, click here to read our report on how much time and money Arbor is saving schools and trusts.
In my role at Arbor I speak to headteachers, SLT and admin teams everyday when they’re in the early stages of exploring Arbor MIS. I’ve noticed a question that comes up time and time again in conversations: “How can we reduce workload for staff?” It’s no secret that teacher workload is high; studies have found
In my role at Arbor I speak to headteachers, SLT and admin teams everyday when they’re in the early stages of exploring Arbor MIS. I’ve noticed a question that comes up time and time again in conversations: “How can we reduce workload for staff?”
It’s no secret that teacher workload is high; studies have found that teachers experience more stress than other workers. Tes reports that almost a third of teachers leave the profession within five years of qualifying. This got me thinking about the impact of heavy workload and the difference between being busy and being burned out.
Burnout is recognised as the feeling of running out of steam at work – those days when even small tasks can feel unachievable. Psychology Today describes burnout as ‘a state of chronic stress that leads to physical and emotional exhaustion, cynicism, detachment, feelings of ineffectiveness and lack of accomplishment.’ It doesn’t just happen overnight, which is why it can be hard to spot, even for the person experiencing it. One of the best ways to prevent burnout is to spot the signs as early as possible so that you can make small changes to get back on track.
One of the best ways to avoid burnout is to take some time off. It’s important to have time when you don’t think about work so that you can be energised and engaged when you return. This can take the shape of a holiday, but for school staff you might find the holidays don’t fall when you need them the most. More and more schools are introducing paid wellbeing days for staff, and in many circumstances this has helped reduce staff absence, sickness and turnover rates. Read more about how Dan Morrow, CEO at Woodland Academy Trust, implemented wellbeing days and other initiatives across his schools.
It’s important to set boundaries to protect the time you have for yourself as well as being available in a work capacity. Set hours in the day where you don’t respond to work-related messages, no one should expect you to be on call 24 hours a day – even parents!
Work out some burnout prevention strategies by making a list of all the things that help you deal with stress. These can be things such as exercise, spending time outside or having a long bath. Self-care is often the first thing to slip off your to-do list when you’re busy so make sure you build time into your routine for yourself.
It’s important to tell someone when you are feeling burned out at work. Reach out to your colleagues, friends or family if you are feeling overwhelmed, sometimes just having someone to listen can make a world of difference. If your mental wellbeing is being especially impacted by burnout, it’s a good idea to speak to your GP about arranging some extra support.
Heavy workloads, constant change, admin pressure on teachers and staff at every level… sometimes it feels like this is just part and parcel of school life today. But it doesn’t have to be that way. At Arbor, we passionately believe that there’s a better way to work. And it starts by giving everyone the right tools and technology for the job.
Want to find out more about how Arbor MIS could transform the way your school works for the better? Book a free demo here or get in touch at firstname.lastname@example.org.
If you found this blog useful, you can see more of our mental health and wellbeing content for school staff here.
What is staff wellbeing and why does it matter? Sometimes, we need to take a step back and focus on the small things that really matter. In schools, we’re really good at the big statements and big ideas. But this can often overshadow our own experiences, our lives and our work, made up of smaller
Sometimes, we need to take a step back and focus on the small things that really matter. In schools, we’re really good at the big statements and big ideas. But this can often overshadow our own experiences, our lives and our work, made up of smaller interactions and moments – which are what we need to focus on.
This isn’t to say that we need to make sweeping changes or do compulsory yoga on a Friday. Staff wellbeing is about the fabric and culture of the places we work in. We can draw on something as well-known as Maslow’s hierarchy of needs – there are fundamentals in place that we need to fulfil to function effectively. We need to make sure the infrastructure is in place to function as human beings first, and teachers or SBMs or office staff second.
It’s easy to throw the word wellbeing around. It crept into the Ofsted framework a few years ago and suddenly everyone was posing the question: ‘what are we doing about staff wellbeing?’ But even when retention is good, what you want to find out is whether people know what to do in a crisis, or if they’re struggling. It’s not just about keeping your head above the water or managing to swim against the tide, but that we actually have a right to be happy.
Wellbeing is a worthy investment of the self. Working extra hours is simply not sustainable, for example. The truth is that the education sector is in need of staff, and so sustainability and retention must be at the heart of strategy, and the core of our own personal outlooks. And that comes back to wellbeing.
Our profession attracts perfectionists. It attracts people who are susceptible to guilt. In my work on teaching and parenthood, I once heard from a young mother who’d left teaching after teaching for just a few months because she ‘got sick of letting everybody down all the time.’ We go into schools to make a difference and to make society a better place than when we found it, and we have drive, and a spark. That means that we want to give, because giving makes us feel good. So we keep giving and giving, until we suddenly realise we’ve worked an 80 hour week or that someone we love is trying to talk to us and we’re just not listening. We’re physically there, but we’re not mentally or emotionally present at all. Suddenly we start to negate that very energy, that very sense of moral purpose. That very spark that brought us into the profession in the first place starts to suffer, and it means our giving isn’t sustainable.
So what we need to remember is that we are not irreplaceable.
That does not mean what we do isn’t precious. When a student contacts you years later and you can see that you have contributed in some way to their lives, it goes to show how valuable of a role we play as individuals. What it does mean is that we cannot be martyrs to the profession, or our own wellbeing will suffer.
As part of my research, I asked education professionals to tell me the small things that ruin their day. You’ve probably experienced these before: broken photocopiers, anything to do with glue sticks, dirty mugs in the sink, meetings where children aren’t mentioned once. It comes down to inefficiency, sometimes collective and sometimes individual. I tried to take these and think how we can move forward and make minor or significant tweaks for ourselves individually and for our organisations to really think about wellbeing in a meaningful way.
So not the compulsory yoga, not the free post-it notes, not the chocolate on Friday, although that always has its value. It’s about being able to say thank you, or sorry, or good morning, or ask how people genuinely are. This creates a more open space where talk is encouraged and individuals understand what the other does. Ultimately, our attention is finite and a gift, so it’s about knowing where to allocate it, both in terms of time management and emotions.
I also asked educators what made them feel good. Answers ranged from seeing a child write their name for the first time, or someone bringing them a cup of tea on a bad day. Most people don’t need big, public thank yous in staff briefings. Schools should instead be focused on making sure everyone drinks enough water, or that the toilets are nice to use, or taking a walk for some alone time. Essentially, that the fundamentals and infrastructure are there, both physically and emotionally.
One thing that was particularly transformative for me was writing down, or recording in some way, three good things that have happened to me each day, be it on a post-it note or in a journal or an Excel spreadsheet. It’s great to look back at what you’ve achieved, but it also creates an artificial barrier in that spill-over between work and life, drawing a line underneath it. There are other ways to create this barrier – whatever works for you. It could be locking the school gates, saying goodbye to the caretaker, or pulling up in your driveway.
It ultimately comes down to this – we are all giving people and that’s why we’re working in schools. But if we give too much, we can’t give anymore. So we must sometimes work against this selfless impulse to give in order to make sure our generosity, drive, wellbeing and our love for our roles are sustainable.
Want to learn more? You can read Emma’s blog and see more of her work by clicking here.
Or, click here to read our other articles on staff wellbeing.
Now more than ever it’s vital that schools and trusts build initiatives into their strategy to support the wellbeing and mental health of the whole school. Whether this be to help reduce exam stress or as part of the school’s Covid recovery plan. To help you in shaping your school wellbeing programme, we’ve tracked down
Now more than ever it’s vital that schools and trusts build initiatives into their strategy to support the wellbeing and mental health of the whole school. Whether this be to help reduce exam stress or as part of the school’s Covid recovery plan.
To help you in shaping your school wellbeing programme, we’ve tracked down seven of the top school wellbeing initiatives you could consider for your school.
80% of young people with existing mental health needs say that the Covid-19 pandemic has made their mental health worse, (according to a Young Minds survey of 2,036 young people), it’s time to put mental health awareness first in schools.
And it’s not just students who have been feeling the impact; according to a report by Education Support, 52% of UK Teachers say their mental health declined during the first stage of the coronavirus pandemic.
Organising a “Wellbeing Week” at your school is a great way to raise awareness of the importance of wellbeing, and gives students the resources to help them support their own mental health. The Mental Health Foundation has created a free downloadable pack to help you plan the week based around the 5 Ways to Wellbeing: Connect, Get Active, Be Mindful, Keep Learning and Give to Others.
If a whole week doesn’t work for your school, why not hold termly workshops with a focus on mental health and wellbeing. Developing a partnership with a specialist charity like Young Minds can support with this.
Embedding a whole-school culture of wellbeing doesn’t happen overnight, but a good basis to start from is building supportive and respectful relationships between students, teachers and parents. A great way to do this is by appointing student and staff Wellbeing Ambassadors to create a supportive environment where students can talk openly about how they are feeling. Worth-it provides training for Wellbeing Ambassadors to equip them with approaches and strategies to support the wellbeing of their peers as well as their own.
Mental health is often not talked about enough in schools because of the stigma around it. One of the best ways to combat some of the misconceptions around mental health is through education. Stem4 offers free teaching resources for Key Stages 3 and 4 that cover topics such as anxiety, stress and depression to empower students with knowledge about mental health.
There are lots of ways you can introduce a focus on wellbeing into lessons across the curriculum, especially in Drama, English or Art. These subjects in particular can be useful to process their emotions and experiences through creating personal projects or pieces of work.
Another great way to spread awareness of wellbeing and mental health around school is through physical or virtual noticeboards, where students can share posters with their wellbeing tips. You’ll also find some great visuals online like this one from the Anna Freud Centre.
Mindfulness is proven to have a profound impact on our overall wellbeing, with studies showing the positive effects of meditation such as reduced stress and anxiety, improved memory and focus, better relationships and reduced emotional and physical pain. There is now growing awareness of the benefits of practicing mindfulness in schools to help students build attention span, emotional regulation and resilience. Why not introduce a five minute mindfulness session during assemblies, or to begin or round off the school day?
As many schools have found during the pandemic, students are coming to school with difficult experiences that they haven’t been able to process. It’s important to carve out some dedicated time once a week during form or tutor groups for “circle time”, which creates a safe space for students to share what they’re going through. Give each student the opportunity to share either a word or a sentence that describes how they are that day, and create a culture of no judgement from their peers.
Gratitude practices are proven to boost our moods. All you need is an empty jar, strips of paper, and pens. As part of your tutor morning routine, have students write down something specific that they’re grateful for on a strip of paper and put it in the jar. Towards the end of the week, ask students to come up and read out items from the jar!
Wellbeing initiatives are great, but making sure staff are happy and healthy to support them has to come first. Promoting a culture of staff wellbeing is essential to a healthy school. Supporting staff and building trust leads to a happier team, higher performance, better retention and a motivated environment.
Check out why nurturing staff wellbeing is so important at Woodland Academy Trust from CEO, Dan Marrow
Not sure where to start? Here are some ideas:
For more ideas and resources check out the following websites:
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Arbor Updates | Mental Health and Wellbeing
As schools end a hugely busy term, Arbor’s HR and Office Manager and trained Emotional Literacy Support Assistant, Danielle has put together some guidance on how to think about stress management and allow yourself to enjoy some well-deserved rest. 1. Laugh Everyone has heard the phrase “laughter is the best medicine” but did you know
As schools end a hugely busy term, Arbor’s HR and Office Manager and trained Emotional Literacy Support Assistant, Danielle has put together some guidance on how to think about stress management and allow yourself to enjoy some well-deserved rest.
Everyone has heard the phrase “laughter is the best medicine” but did you know that over the past few years there has been growing research to back this up? There is now a proven link between reduced stress and laughter. A good laugh has been proven to:
So my first piece of advice is to make sure you find time over Easter to speak to a friend or family member who never fails to crack you up. Failing that, be sure to watch a funny film or some stand-up from your favourite comedian.
If you really want to integrate a good laugh into your wellbeing routine, why not follow in the footsteps of This Morning’s Phillip and Holly and try out laughter yoga.
Bonding with loved ones, either through touch, conversation or a shared hobby, can increase our feelings of trust, calm and safety. These help to alleviate the body’s stress responses which can improve both our mental and physical health.
Things as basic as a small gesture of kindness, a longer than usual hug or taking a walk with someone close to you can have a profound effect on how easy you find it to cope with life’s stressors.
Spending time in nature has a range of positive impacts to our overall wellbeing and is a great first step to stress management. Getting in touch with nature will look different for everyone and doesn’t need to be time consuming or require you to travel. If you’re a city dweller, your local park counts!
To reconnect with your natural surroundings, you could:
Check out this article from Mind for more information and ideas for how to feel the benefits of nature.
This might be one that some of us (myself included) find very difficult. But therapists and other mental health practitioners advise that the practice of saying no and setting firm boundaries are crucial parts of self care. If you’re feeling overwhelmed by the thought of lots of socialising for the first time in a few months, consider how might be better for you to spend your time to feel your best.
There’s no right way to spend a vacation – the ultimate purpose should be to leave you feeling de-stressed and ready to face the new term. Remember – this isn’t selfish. Managing our own stress levels and maintaining healthy boundaries will ultimately have a positive impact on our relationships too.
Why not extend your stress management efforts to after the Easter break, as well? Throughout April people across the country are getting involved in Stress Awareness Month. The way to take part in the 30 day challenge is to pick one action you can take for your physical, mental and emotional wellbeing, and to do these every day.
It takes 30 days to turn actions into habits, so this 30-day challenge will maximise your chances of turning useful wellbeing techniques into long-lasting behavioural change.
I hope you have a wonderful and relaxing Easter break and look forward to welcoming you back to summer term.
We’d love to show your school or MAT how Arbor could help you work faster, smarter and collaborate more. Arrange a free demo here, get in touch at email@example.com, or call 0208 050 1028.
Mental Health and Wellbeing | Popular
As schools and trusts navigate this time of tough challenges and constant change, we want to offer some helpful advice for adapting to new ways of working and managing stress. Danielle Arkwright, our HR and Office Manager, has put together some guidance on how to manage any stress you may be experiencing due to all
As schools and trusts navigate this time of tough challenges and constant change, we want to offer some helpful advice for adapting to new ways of working and managing stress. Danielle Arkwright, our HR and Office Manager, has put together some guidance on how to manage any stress you may be experiencing due to all this change. Danielle is trained in creative therapies, stress and trauma, as well as having an MA in Drama Therapy from University of Roehampton, so we’re really excited to share her tips with you.
The past two years have had an effect on the wellbeing of school staff and students up and down the country. You might have had to adapt to the uncertainty of remote working or take on more work at a moment’s notice due to staff absences in schools.
Whatever your situation, you’ve probably been going at full tilt, without having the time to step back and focus on your own feelings. We therefore wanted to share ways of understanding and managing some of the difficult emotions you might experiencing.
This period of change might have left you feeling irritable, anxious or down. You may be feeling less confident than usual and having more consistent worries about body image. You might be drinking and eating more, finding it difficult to make decisions and having trouble sleeping. Maybe you’re noticing unpleasant things going on with your body, like skin irritation, muscle ache and headaches. All of the above are symptoms of stress. I’m going to cover how to recognise and manage these symptoms.
Firstly, it’s important to say that feeling these things is a perfectly normal response to such an abnormal situation. There will be millions of people across the world experiencing similar emotions. Even if you haven’t been personally affected by Coronavirus, you may be worried about you or your loved ones getting infected, or about getting the supplies you need. You may be concerned about how future restrictions might effect education or how your school is going to make sure students are able to catch-up.
Uncertainty is one of the most difficult things to face. Not knowing when things will get back to “normal” makes us feel powerless and unsafe. You might be feeling hyper-vigilant; constantly checking the news to feel more in control. The good news? You’re not alone and there are strategies you can use to cope.
Being aware of what is happening to our bodies when we feel in a panicked state can help us to step back and not judge ourselves.
Sometimes having a stress response is appropriate and helpful, for example, if you’re pushed into a dangerous or uncomfortable situation, it’s good to trust your instincts and avoid it. However, if we constantly experience stress over a long period of time, this pressure can make us feel overwhelmed or unable to cope. This is what we call “chronic” or long-term stress, and it can have an impact on both physical and mental health.
For more info, go to MentalHealth.org
There are small and meaningful things you can do to lessen the symptoms of stress. Some of these techniques might seem simple and obvious, but if practiced regularly, they can have a huge impact on your stress levels.
At Arbor, we’ve set up a dedicated wellbeing committee, who have been rolling out lots of different activities, particularly over the last few weeks, that allow colleagues to dedicate time to mental wellbeing together. We’ve had online yoga classes, weekly group mindfulness practice, fun daily challenges and art sessions. We’re also planning to send out seeds to everyone’s home address so we can start a sunflower growing competition!
Stay connected – Even if it’s a few phone calls a week, sending a funny video, or doing an organised activity like a quiz, connecting with others can remind us we’re all in this together
Stay hydrated – You might usually be really good at remembering to drink, but this can easily be forgotten when our normal routines are disrupted. Don’t forget to keep hydrated to at least cut down on unnecessary headaches
Structure your day – Routine helps us feel secure and is a great start to managing stress. It can be as simple as eating lunch at the same time (perhaps with colleagues) or a regular time you connect with your friends
Take regular breaks and go outside – When you are tasked with taking on more work, it can be easy to allow yourself to work into your breaks. Try and take a moment to yourself where you can, such as with a short evening walk to keep your mind fresh
Try mindfulness – Now is the time for an open mind (literally!). I’d really recommend trying an app like Headspace, even if only for 5 minutes a day, to allow you to step back when it all becomes too much
Remember, some days will be better than others and if you manage just a few of these things you are doing really well. My biggest advice is to lower your expectations – if you don’t feel very productive, don’t let it pull you down. When you’re kind to yourself, you’ll allow your best thoughts to flow.
I’ve put a list together of some resources I think are really helpful, particularly during the challenges we’re facing at the moment:
For coping with the Coronavirus outbreak:
Tom, our Partnership Specialist, has some reading recommendations too!
If you have any tips to add to Danielle and Toms’ lists, share them with us on social media using #ArborCommunity or on our Community Forum if you’re an Arbor school.
For anybody who would like to take some time out for themselves or discover other tips for managing stress, you can watch my mindfulness session that took place at ArborFest. Available to watch for free here. We’ve also got plenty of other blogs that can help you with different aspects of wellbeing and mental health in schools during Covid – you can view them all here.
To find out how to manage and report on the Coronavirus situation in Arbor, you can read our blog, or find practical advice on our Help Centre. If you’re new to Arbor, find out if Arbor MIS is for you with an online demo – get in touch at firstname.lastname@example.org, or give us a call on 0208 050 1028.
EdTech | Mental Health and Wellbeing
Schools have been on an incredible journey in the last year, adapting to completely new ways of working with technology to deliver virtual lessons, cope with staff and students offsite, organise complex logistics and report on a whole new range of data. But changing ways of working in such a short space of time means
Schools have been on an incredible journey in the last year, adapting to completely new ways of working with technology to deliver virtual lessons, cope with staff and students offsite, organise complex logistics and report on a whole new range of data.
But changing ways of working in such a short space of time means staff haven’t had the change to properly reflect on this change – especially since schools have remained open throughout the pandemic!
To discuss how we can use technology in a more positive way, we were delighted to welcome Rachel Coldicutt to ArborFest on 12th November to give the Keynote presentation at our customer festival.
Rachel is the former CEO of Doteveryone and expert on the social impact of technology, having collaborated with many organisations in the charity and public sectors. She recently produced The Glimmers Report – a practical toolkit designed to support schools and community organisations to reflect on their use of technology and how to build resilience for the future.
Rachel shared some really meaningful tips that schools can use to make sure as we move forward in a reflective way under the new Covid-19 status quo.
First of all, I think it can be useful to look outside of the school context to think about where you fit in. Since March, society as a whole has had to pivot extremely quickly to cope with rapid change, living now more of less all of our whole lives on video or looking at a screen.
We’ve started to accept new ways of behaving as normal and hardly remember things we took for granted as normal before. I’ve seen, for example graduations – institutions which haven’t changed their format for decades, transformed into a virtual events.
People have responded to new restraints incredibly quickly, and this pivot is completely unprecedented. When we think about change and progress, we normally think of things happening in a linear way; with a horizon in sight. We’re used to moving forwards a bit, then backwards a bit, then forwards again. We’re used to having time to learn the new rules and adapting as we go. We’re used to getting clues and cues so we know when change is having success.
But during the pandemic, progress surged overnight. 2020 has been like having one foot in 2050 and one in 1630 – in some ways a lot of things have been taken away from us, but in other ways we’ve travelled miles into the future. What we need to remember is that we’ve moved into the future with the same skills and experience we had last year.
No time for reflection
Everyone has been gathering around the technology, rather than the cultural or human elements of change. It’s only months later that we’re realising how exhausted we are, having had no down time to talk about the changes, or even to properly process the traumatic things that have happened.
I drew the diagram above in June, but actually it’s probably better drawn like a fast heart rate, to reflect how we’ve been continually adapting to and integrating change at an incredibly fast rate.
Building foundations for the future
As we move forwards into a future that is uncertain, we should think about “recovery” not something that accidentally happens but something you have to nurture. At the moment, as we’re still responding and still don’t know how long the crisis will go on for, it’s important to think about how to look after ourselves, and to prioritise our culture, our team and our tools.
The first step to moving forward is to recognise some of the compromises or problems that have perhaps been overlooked, such as burnout, lack of infrastructure and platform dependency, instead of storing them up for later.
The designer Caroline Sinders has come up with the “digital duct tape” phenomenon which describes how, rather than having well worked-out infrastructure, we’re more likely to be using a collection of tools patched together that only sort of work.
We should also recognise the heavy negative focus that has surrounded new technologies – focusing on safety, privacy and a culture of worry – particularly in schools and the public sector when sensitive data is involved. This has meant that people tend to use platforms only in exactly the way they’re prescribed from fear of doing something wrong. But if systems are well made and safe, they should give you the freedom to adapt, improvise, and use them creatively.
Practical tips for moving forward
The Glimmers Report is a toolkit designed to help schools and other organisations understand where you are now in terms of your use of technology and the impact it’s having, and to end up in a position where you feel you have the tools and experience to be prepared for change in the future.
When compiling the report I began talking to charities and other groups in March and April, most of whom had not really worked in digital ways before the pandemic, but had suddenly moved to operating almost completely digitally. We then carried out interviews and observations, brought together theory and a range of practitioners to share the kind of things they’ve experienced.
The toolkit helps you and your staff reflect around three main themes:
This section encourages you to capture and understand what has changed, what you’ve learned, what you’ll keep and what you’ll discard, helping you to move ahead with more certainty.
These questions allow you to think about how people’s roles have changed, the skills people have gained, and how people have felt during the process. It also helps you reflect on the intimacy that might get forgotten when using technology. For example, without the usual in-person cues, how do we know when people are listening and engaging? How can we create space? How can we get feedback? How can we show applause? How can we celebrate achievements? You might ask these questions once, or keep asking them regularly to see how your responses change over time.
These simple questions and prompts help you look ahead and forecast the opportunities and obstacles that are likely to happen, and how you will respond. This is different to how you might normally plan because you’ll be able to bring the skills and experience of dealing with uncertainty. Just the exercise of projecting as a group what you might do if something totally new happens is really important in building resilience.
An important thing to remember about technology is that no two people use a product in the same way, and the way we use products is always changing. And they’re designed that way – rather than there being a prescribed way of using technology, most developers are fascinated by how their users adapt and integrate technology in their lives.
So rather than thinking of technology happening to us, we should allow ourselves to adapt the tools we use around our lives and experiences, and to meet our changing needs.
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Behaviour management is a constant challenge and can take up a large amount of Teachers’ time. With students struggling to adjust to change during the pandemic, managing difficult new behaviour is just one of the challenges Teachers are facing. With awareness of students’ mental health at the top of the agenda, it’s important to understand
Behaviour management is a constant challenge and can take up a large amount of Teachers’ time. With students struggling to adjust to change during the pandemic, managing difficult new behaviour is just one of the challenges Teachers are facing.
With awareness of students’ mental health at the top of the agenda, it’s important to understand how best to support each individual. A large part of this is looking at how we can reframe and manage “problematic” behaviour in the classroom, to understand what students are dealing with emotionally.
We spoke to Rob Long, Educational Psychologist, about his work with schools and the best strategies for managing classroom behaviour.
A lot of schools look at behaviour at a surface level. Though it’s worth saying that schools differ greatly, many focus on “managing” behaviour, having “zero tolerance” and relying on rewards and sanctions. These strategies are based on the assumption that the child is wilfully misbehaving; that is that they can control their behaviour. While such approaches will work for many children, there are “repeat offenders” whose behaviour needs to be understood if they are to be supported effectively.
In some mainstream schools, it can be 3-5% of the school population who are responsible for something like 50% of the discipline referrals. So it’s often the same children/young people who are being sanctioned. It would be fair to say therefore that sanctions are not working for them. In fact, some children, sadly, have habituated to sanctions. It’s what they expect as normal.
The problem with a “zero-tolerance” culture is that some students (3-5%) are consistently at risk of being excluded. There is a case for trying to understand these problem behaviours – an approach that more and more schools are developing.
A one-size-fits-all behaviour policy doesn’t work – we need to address individuals.
We need to understand students’ behaviour on a deeper level in order to get to the root of why they’re acting the way they are. Often students who misbehave are dealing with Adverse Childhood Experiences, such as mental health problems at home, deprivation or abuse. It’s evidenced that children who have had four or more of these experiences are especially vulnerable to having problematic behaviours.
Behaviour is never random – there’s usually a motive for it. Even aggression can be driven by such emotions as fear and anxiety. We should see behaviour as a form of communication, and ask what it is that the student is trying to communicate to us. Have they had breakfast that morning? Is their schoolwork at the appropriate level for them? Are they being bullied? Are there learning difficulties? Have they experienced trauma? Behaviour is ambiguous, three children may have the same problematic behaviour, but for three different reasons.
Given that 1 in 8 children are dealing with some sort of mental health problem (according to MentalHealth.org), and most adult mental health problems start before the age of 15-16, schools need the training to be aware of and support students to manage their emotions.
Here are some techniques I’d encourage schools to use in order to reframe “bad” behaviour (I would prefer the term “problematic” behaviour) and promote a positive, supportive environment for students:
Some children will struggle to adapt to new routines and rules this term, so they’ll benefit from Teachers modeling the new behaviour and showing them how to relate to their classmates, the curriculum and themselves.
Cultivate a compassionate and understanding atmosphere in the classroom with the Teacher as someone they can open up to and share their concerns with.
Some students may not have learned how to deal with challenging emotions in an appropriate way. Teachers can help by modelling problem-solving skills. Talk out loud, showing them how to weigh up and think through problems.
It’s important to reframe “bad” behaviour as “mistakes” rather than something fundamentally wrong inside the student. Do they have the necessary skills, or do I need to teach them? What is the function of this behaviour, are they gaining something or avoiding something? Teachers and Support Staff need to act as behavioural “detectives”. Also often a “behavioural mistake” can be a learning opportunity.
Students need to know that having anxious or angry thoughts is part of normal human life; they help us prepare for bad things happening. Acknowledge their negative emotions, then shift the focus to their positive emotions. Negative emotions lead us to turn in on ourselves, to self-protect, so balance this by focusing on positive emotions which lead us to go out and explore the world, such as gratitude (who has helped you today?), curiosity (what have you learnt?) and achievement (what was a new skill or success?).
It is important to recognise that schools today face even more demands on their time and resources. They therefore often don’t have the time to support students’ mental health problems to the degree they’d like to.
I encourage schools to make wellbeing a whole-school priority. Evidence shows that the more students feel belonging to a school, the better their emotional wellbeing. Feeling connected to their school results in less externalising and internalising problematic behaviours.
It’s true that there is a growing openness to mental health within the education sector – I’m seeing a “therapeutic” understanding approach to emotional health filtering down to schools and there’s more and more information and support out there. However, the Government needs to support, with resources, the importance of wellbeing and mental health in schools. We need to change the culture that turns students with added mental health needs away from schools because they can’t manage them.
If you’d like to find out how Arbor MIS could transform the way you work for the better, join our webinar series, which includes live demos, as well as sessions walking you through how we move schools to Arbor and work with you to drive long term impact. Check out what’s coming up and book your spot.
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