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Privacy Notice & Cookie Statement

Please note this Privacy Notice only relates to your use of our website (www.arbor-education.com). For further information on how your data is processed in Arbor MIS, please read our Master Terms & Conditions here.


The Website is offered from the United Kingdom by Arbor Education Partners Limited (referred to in this Notice as “our”, “us”, “Arbor Education” and “we”) which is a company registered in England and Wales with registration number 07790198. Our registered office and postal address is Arbor Education Partners Ltd, Floor 8, HYLO 103-105 Bunhill Row, London, EC1V 8LZ, VAT no. 295927445.

We are committed to protecting and respecting your privacy. This Privacy Notice (together
with any other documents referred to herein) sets out the basis on which the personal data collected from you, or that you provide to Us, will be processed by Us in connection with Our website and general enquiries processes. Please read the following carefully to understand Our views and practices regarding your personal data and how We will treat it.

For the purpose of the General Data Protection Regulation (“GDPR”) the Data Controller is Arbor Education Partners Ltd.

Please note: where you apply for a job opening posted by Us, these Privacy Notice provisions will apply to Our processing of your personal information in addition to Our Recruitment Privacy Notice which has been provided to you separately as part of the recruitment process.

Your Personal Information

Information We collect from You

We collect and process some or all of the following types of information from you:

  • Information that you provide when you submit an enquiry. This includes information provided through our enquiry form, via email, via phone and/or by any other method.
  • In particular, We process personal details such as name, email address, telephone number, postal address, role, organization you work for, and business requirements or any other details in the enquiry that you provide to Us.
  • If you contact Us, We may keep a record of that correspondence.
  • Details of all actions that you carry out through the use of the Services.
  • Details of your visits to Arbor’s Website including, but not limited to, traffic data, location data, weblogs and other communication data, the site that referred you to Arbor’s Website and the resources that you access.

Information We Collect From Other Sources
We have the facility to link the data you provide to Us, with other publicly available information about you that you have published on the Internet – this may include sources such as government departments, local authorities, Get Information About Schools (Edubase), LinkedIn and other social media profiles.

Uses Made Of Your Information

Lawful basis for processing
We rely on legitimate interest as the lawful basis on which We collect and use your personal data. Our legitimate interests are the fulfilment of commercial arrangements with organizations interested in engaging Our business.

Purposes of processing
We use information held about you in the following ways:

  • To communicate with you in response to enquiries
  • To enhance any information that we receive from you with information obtained from third party data providers.
  • To help improve the usefulness and effectiveness of our website and marketing channels

How We Store Your Personal Data

We take appropriate measures to ensure that all personal data is kept secure including security measures to prevent personal data from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal data to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where We are legally required to do so.

Unfortunately, the transmission of information via the internet is not completely secure. Although We will do Our best to protect your personal data, We cannot guarantee the security of your data transmitted through any online means, therefore any transmission remains at your own risk.

Where We store your personal data
Where We store your personal data in our own systems, it is stored within the European Economic Area (“EEA”).

If you would like further information please contact Us (see ‘Contact’ below). We will not otherwise transfer your personal data outside of the EEA or to any organisation (or subordinate bodies) governed by public international law or which is set up under any agreement between two or more countries.

How long we keep your personal data
We will hold the records for a period of 6 years, in order to satisfy Our legal obligations, including those related to the procurement of public contracts.

Your rights
Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:

  • access to your personal data and to certain other supplementary information that this Privacy Notice is already designed to address
  • require Us to correct any mistakes in your information which We hold
  • require the erasure of personal data concerning you in certain situations
  • receive the personal data concerning you which you have provided to Us, in a structured, commonly used and machine-readable format
  • object at any time to processing of personal data concerning you for direct marketing
  • object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you
  • object in certain other situations to our continued processing of your personal data
  • otherwise restrict our processing of your personal data in certain circumstances
  • claim compensation for damages caused by our breach of any data protection laws.

Further information

If you have any questions, comments or complaints about this Notice or wish to: (i) exercise any of the rights described above; (ii) make any other type of request in relation to the processing of your Data; or (iii) report a concern or complaint related to the processing of your Data; you should contact:


We hope that we will be able to address any of your requests. However, you have the right to make a complaint about the processing of your personal data to the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

Cookie Statement

‘Cookies’ are small text files that are stored by the web browser on your computer or mobile phone. Websites use these files to store information such as personalisation details or the contents of a shopping basket. Learn more about cookies at www.allaboutcookies.org.uk

What cookies are used on this website?
We use cookies on http://www.arbor-education.com for statistical purposes to track how many unique users we have and how often they visit our website (see ‘Google Analytics’ below). Data we collect includes which of our pages are most frequently visited, and we use this information to continually improve our website. The data collected and stored is anonymous and does not contain any personal data or identify you.

We also use targeting/advertising cookies – these cookies are used to deliver ads relevant to you. They also limit the number of times that you see an ad and help us measure the effectiveness of our marketing campaigns.

How do I turn cookies off?
If you wish, you can disable cookies from your browser and delete all cookies currently stored on your computer. However, this may prevent websites that you visit from working correctly. Find out how to disable cookies here if you use Microsoft and here if you use Apple.

Google Analytics
Arbor uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics sets the following third party cookies through this website in order to evaluate your use of the site and compile reports for us on activity:

Cookie nameProvider Purpose
__utmaGoogle AnalyticsGeneral tracking code
__utmbGoogle AnalyticsGeneral tracking code
__utmcGoogle AnalyticsGeneral tracking code
__utmzGoogle AnalyticsGeneral tracking code

Google stores the information on servers in the USA. Google may transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

By using the Arbor website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Information on how to reject or delete the Google Analytics cookie can be found at:
http://www.google.com/intl/en/privacypolicy.html privacy policy link

Please note other websites to which this website may be linked, may also make use of their own cookies.

Further information
If you have any further questions about the use of cookies on http://www.arbor-education.com, contact dataprotection@arbor-education.com