Management Information System (MIS) for schools
Expert ideas for a better working life at your school or trust
IT Support | School Operations
Category : Blog
With the pressures on schools and trusts across the country, it goes without saying how important it is that School IT Managers are able to save time and drive efficiency across their organisation. Based on our years of experience and conversations with IT Managers at EduLife, we’ve put together some top tips on efficient school
With the pressures on schools and trusts across the country, it goes without saying how important it is that School IT Managers are able to save time and drive efficiency across their organisation. Based on our years of experience and conversations with IT Managers at EduLife, we’ve put together some top tips on efficient school IT administration and how you can save time in your role.
There are many reasons why efficient school IT administration is the backbone of a well-functioning school or multi-academy trust:
Smooth operations: Efficient school IT administration keeps everything running smoothly, from network connectivity to software applications. It means fewer interruptions and more focus on teaching and learning.
Enhanced productivity: Being able to rely on smooth-running systems, means that students can access resources seamlessly and teachers can focus solely on their role in the classroom, thus boosting productivity for everyone involved.
Optimal resource allocation: Efficient IT administration makes sure that resources are used effectively, preventing wasteful spending and allowing for strategic investments in technology infrastructure.
Seamless communication and collaboration: With efficient IT administration, communication channels work seamlessly. Teachers, administrators, students, and parents can connect, collaborate, and share information effortlessly, creating a supportive learning environment.
Data Security and privacy: Efficient IT administration prioritises data security and privacy by implementing robust security measures, updating systems and educating users to protect sensitive information. This means that trust is maintained and compliance with privacy regulations is upheld.
Despite the great importance put on the output of IT Administrators, we know it’s not always plain sailing:
Spinning many plates: From managing networks and systems to troubleshooting tech issues, there’s always a lot to manage in schools.
Keeping up with technological Advancements: Technology moves at lightning speed, and as IT Managers, it can be tough to keep up! New devices, software updates, and emerging trends require continuous learning.
Limited resources and budget: As is often the case in schools, budgets can be tight, meaning teams have to be creative with their investments to make sure they’re as effective as possible.
Balancing security and accessibility: Striking the right balance between security and accessibility is a challenge IT managers know all too well. You want to protect sensitive data and keep networks secure, but you also need to give seamless access to educational resources for students and staff.
User support and training: With varying degrees of technological ability in schools, it can be a challenge to address differing tech skill levels and ensure everyone feels supported.
With all that in mind, here are some strategies and technology-driven solutions to help you overcome those challenges and boost productivity at your school.
Automated provisioning: Invest in tools that integrate various administrative functions like student records, scheduling, communication and classroom set-up. Tools like EduLife’s data synchronisation feature simplify processes and eliminate the need for manual data entry across multiple systems.
Master digital communication: Use instant messaging, collaboration platforms, and email automation to streamline communication among staff, parents, and students. These tools make information sharing quick, reduce delays, and enhance collaboration.
Go cloud-based: Storing your documents and information in the cloudgives you easy access, real-time collaboration, and seamless file sharing – plus, it’s a step closer to going paperless!
Give Users the Power: Empower your users with self-service password reset solutions like LastPass or Azure Password Reset. They can reset their passwords independently, freeing you up for more exciting IT projects.
Let the machines do the heavy lifting: Find those repetitive tasks that zap all your time and automate them. Whether it’s updating software, backing up systems, or managing user accounts, use nifty tools such as EduLife to save yourself some serious time when trying to simplify school management.
Make best use of your MIS: Use data analytics and reporting in Arbor to generate insightful reports and analyse trends in student performance, attendance, or resource allocation. These tools provide quick access to data-driven insights, making decision-making easier and reducing the effort spent on manual data collection.
Keep it organised with a ticketing system: Say goodbye to chaos! Get yourself a cool ticketing system like Zendesk to manage all those support requests. It’ll help you stay on top of things, prioritise tasks, and get stuff done faster. Plus, no more lost sticky notes!
Say goodbye to the mystery of missing equipment: Asset management solutions like Fleet Management are your superhero helpers. They’ll keep track of your Chromebooks. You can easily know what’s where, schedule maintenance tasks, and stay on top of warranties. It’s like having a trusty sidekick that keeps things organised and saves you from endless searching.
Embrace your inner tech wizard: Take advantage of remote management tools like TeamViewer. They’ll give you the power to access and fix devices from afar. No need to teleport to every corner of the school or multi-academy trust for routine tasks or minor issues.
Efficient school administration is the key to optimising resources, boosting productivity, and creating a fantastic learning environment. As an IT manager, you have the power to implement time-saving strategies that empower your team and educators. By embracing technology solutions you can make your school or multi-academy trust more productive and efficient for everyone involved.
Edulife is a dynamic synchronisation engine that automates and maintains user management across Google Workspace for Education, Microsoft Active Directory and Apple School Manager by harmonising and provisioning data from your school MIS.
In recent years, the National Cyber Security Centre has reported an increase in the number of cyber attacks targeting the UK education sector. These attacks target data which they encrypt so that users can no longer access it. Sometimes cyber attackers demand a ransom in exchange for restoring access to the data, which is where
In recent years, the National Cyber Security Centre has reported an increase in the number of cyber attacks targeting the UK education sector. These attacks target data which they encrypt so that users can no longer access it. Sometimes cyber attackers demand a ransom in exchange for restoring access to the data, which is where the term ‘ransomware’ comes from.
Ransomware attacks happen most often through emails which contain malicious links or attached files. They can also happen through ‘phishing’ emails where senders pretend to be an organisation or a person you know. In both cases hackers are trying to steal user credentials, or gain entry to IT systems.
Ransomware typically encrypts data files, then demands payment of a ransom in exchange for the decryption key. There is never any guarantee that the key will work and you only find this out after payment has been made.
The best advice is to stay alert. If an email or advert looks suspicious, don’t click on any links or attachments, and always report it to your IT team or Data Protection Officer. Having strong passwords is also important. Remember that the length of passwords is the single most important factor. Any password less than 10 characters long can be hacked by brute force in under a minute!
Tip: You can edit your school’s password rules in Arbor to make sure your users have strong passwords, and set the frequency that staff need to change them.
Here at Arbor we’re proud to exceed the MIS industry standard when it comes to keeping your data safe. We are accredited by the International Organisation for Standardisation (ISO) – an independent, non-governmental international organisation that ensures the quality and safety of software like Arbor around the world. We are accredited under ISO27001 – the international benchmark for data security.
We also store data on our central cloud-based system rather than on any individual device or server, which means if there’s a security breach at your school, your data is less likely to be lost or compromised. Your data is also backed up daily so we can quickly and easily restore access should you have a security incident. You can read more about how we protect your data in our blog here.
Whilst cyber attacks are very rare, it’s always good to be prepared. Your school or MAT Data Protection Officer should have a wider plan in place for what to do if you get a ransomware attack, but here are some quick and simple steps you can take in Arbor:
The first step we’d recommend is recycling your login information. This will help to make sure that any passwords that have been compromised as part of the ransomware attack no longer work. In Arbor you can either:
If your Data Protection Officer recommends disabling access to systems until the issue is resolved, there are a couple of options in Arbor:
As part of your continuity plans, make sure you’ve developed an internal and external communication strategy. It’s important that the right information reaches the right people at the right time, so that your team knows what’s happening and what they should do next. For steps on sending communications using Arbor, check out our help materials here.
Whilst we hope you never have to deal with a cyber attack, if you do we’ll be here to support you with anything related to accessing your Arbor data.
Arbor Updates | IT Support | Popular
Since the pandemic began, schools have had to rapidly change the way they manage their lessons, communications and admin. This has meant using technology in lots of new ways to keep lessons going, and smarter ways of using data to understand students’ changing needs. At Arbor, we’ve been developing new tools to support leaders and
Since the pandemic began, schools have had to rapidly change the way they manage their lessons, communications and admin. This has meant using technology in lots of new ways to keep lessons going, and smarter ways of using data to understand students’ changing needs.
At Arbor, we’ve been developing new tools to support leaders and Admin Staff manage the challenges of Covid-19.
Today, we’re excited to launch brand new integrations with Google Classroom™, Microsoft Office 365 and Microsoft Power BI, designed to help you save time and manage your school data in the ways you need to.
As schools have been ramping up their use of digital learning platforms for remote or blended learning, we’ve built an integration with Google Classroom™ and Microsoft Office 365. Arbor automatically syncs your student and staff information into Google Classroom™ and Microsoft Office 365 so you don’t have to enter any data manually. What’s more, once you’re set-up, data syncs every 24 hours, meaning your information is always up-to-date.
We’ll also partner you with a Google or Microsoft accredited support team who’ll give you tailored support to get your integration set-up. They’ll also be your port of call if you need any help along the way.
What does this mean for you?
Check out The Key for School Leaders for some great guidance on getting the most out of a digital learning platform.
Arbor MIS gives staff at all levels a shared view of progress, with accessible, out-of-the-box dashboards and quick custom reports. But we know that you might sometimes want an even more customised approach to reporting.
That’s why we’re excited to launch our brand new Microsoft Power BI Connector. The Connector pre-loads your key Arbor data into Power BI, allowing you to visualise it in creative new ways.
We’ve also created five ready-to-go template dashboards which will save you hours of manual set-up, and allow you to dig into key factors behind your school or MAT’s performance. Plus, they’re fully customisable, giving you the freedom to present your data how you need to.
What does it mean for you?
Already using Arbor MIS?
Get in touch with your Account Manager to get started with Google Classroom™, Microsoft Office 365 or Microsoft Power BI at firstname.lastname@example.org.
New to Arbor?
We’d love to show you how Arbor could help you work faster, smarter and collaborate more across your school or MAT. Come along to a free webinar to Arbor MIS in action, or book a free personalised demo here.
At Arbor we know that every school and MAT is different, and that every school has different needs when it comes to choosing the right set of technology. That’s why we work with a growing network of apps – to make sure our schools can connect the specialist systems they rely on everyday with Arbor
At Arbor we know that every school and MAT is different, and that every school has different needs when it comes to choosing the right set of technology.
That’s why we work with a growing network of apps – to make sure our schools can connect the specialist systems they rely on everyday with Arbor MIS, helping them to manage their school data the way they need to.
We partner with specialist providers to give schools choice
We believe that when school technology companies pull together, the impact can be huge. It’s been difficult for technology providers to integrate with server-based MIS systems in the past. However, as more and more schools have been switching to a cloud-based MIS over the last few years, providers have built MIS integrations much more easily. This means schools have the freedom to continue using the tools they love, connected seamlessly to their MIS.
Connect your specialist tools to Arbor easily
At Arbor, we’ve partnered with over 100 organisations across the country who provide specialist systems and support to schools. We believe that instead of a “one stop shop” approach, where schools can only use Arbor for everything, we want to make it easy for schools to use specialist systems for things like safeguarding, timetabling and assessment if they want to, connected seamlessly to Arbor.
We collaborate with the best in EdTech
Working with specialist organisations across the country gives us the opportunity to collaborate and provide the best possible service to schools.
We want to make it easier than ever for partners of all types to give schools the largest possible choice. We’re doing that in three key ways:
1. We’ve made it easy to integrate with Arbor
As Arbor’s community of schools grows (now over 1,500!), we want to make it cheaper and easier to plug third party systems into Arbor. This means that our list of integrations is constantly growing too.
We also want to make it easy to share ideas between schools, Arbor and our partners. For example, we have an online Developer Portal, where companies who want to integrate with Arbor can sign up for free and access all our documentation (with support for free too!). We’ve also built an online Community forum where our schools and partners can easily swap tips and best practice for getting the most out of Arbor.
2. We’re building deeper integrations
We’re also working with key partners on exciting deeper integrations that give schools joined-up insight and seamless workflows. For example, schools using PUMA and PIRA tests from RS Assessment can sync marks straight into Arbor and analyse the results alongside demographic information, attendance and behaviour.
3. We’re supporting schools in new ways
With schools working in totally different ways right now and managing constant change, they’re finding the IT support they need has changed. They need access to information fast – regardless of which system it’s in. Our friendly support team at Arbor provides free support for schools, but we’ve also teamed up with support providers all over the country so schools can choose to get help with Arbor from their local team if they want to.
Our accredited Arbor Support Partners go through in-depth training to help schools get the most value out of Arbor. With skills in business intelligence (BI) and analytics, they can also work with schools and MATs to help them get even greater insight into their data.
Discover Arbor MIS for your school or MAT
To find out how Arbor’s cloud-based MIS could transform the way your school or MAT works, get in touch to book a demo or join a free webinar to see the system in action.
Looking to integrate or partner with Arbor?
We’re always looking to invest in new partnerships, so that schools can choose the systems that work best for them and benefit from the power of collaboration. If you want to find out more, get in touch at: email@example.com
Case Studies | IT Support
Interview with Paula Harris, Business Manager at Lacewood Primary School, Barnsley At Arbor, we think schools should be able to choose the support that works for them. That’s why we’ve built a network of over 50 support partners across the country. In this interview, I spoke to Paula Harris, the School Business Manager at Lacewood
At Arbor, we think schools should be able to choose the support that works for them. That’s why we’ve built a network of over 50 support partners across the country. In this interview, I spoke to Paula Harris, the School Business Manager at Lacewood Primary School in Barnsley, about how they recently moved to Arbor with the support of our accredited Support Partner AdEPT Education.
Find out what motivated Lacewood Primary’s move to the cloud, their relationship with AdEPT Education, and how they’re transforming the way they work for the better – from sharing visibility of data to all staff (not just the Business Manager), to engaging parents in more cost-effective ways.
We started looking at Arbor in April and went live in September, so we had a few things to do over the summer holidays to get it set-up but it wasn’t too much work. There are always a few teething issues with new systems but it was quite straightforward really, the staff were surprised how easy it was!
We’d been thinking about switching for a while, but it was a bit tricky to get some members of staff to change because they were so used to the old system. Some people were quite apprehensive but I was quite excited about using a more modern system. Our previous MIS was quite old and the look of it hadn’t been updated in a long time. Reporting was quite complicated and our support team had to help us generate any additional reports that we wanted. It wasn’t very user-friendly and it wasn’t easy to interact with parents either, because they didn’t have visibility of their children’s data. The final straw was when we moved to a new support provider, which meant we had to buy our MIS license directly rather than from our LA, and the cost shot up to over £10k.
I’m part of a local School Business Managers’ forum, so I asked questions there about what other MIS other people were using and there was a lot of interest in Arbor. It gave me confidence that others were already using it and recommending it, so I thought “why not?”
Arbor is much more user-friendly. When you go to a student profile, it’s a lot clearer and all the information you need is there, rather than having to scroll through. You can also pin things to the top of the child’s record so you can access it more easily.
2. Sharing the burden of census
The most recent workforce census was the easiest census I have ever done. The data quality dashboard in Arbor allows you to look at anything that’s been duplicated, so you can deal with things as and when on a day-to-day basis, rather than waiting for the census dry run. On census day it’s always down to the Business Manager to complete everything, but if you’ve got the data quality dashboard, you can involve the admin team too and give them little bits to look at and fix. Obviously that shares out the workload, but it also means the office staff understand what the census is about and why it’s so important that children’s data is correct. Everyone can take responsibility for the data rather than just the Business Manager.
3. Engaging parents
Parents can log in to the Parent Portal to see their children’s details and request that we amend them, whereas with the previous system they couldn’t do that. It’s much more interactive for them and we’re also using the free in-app messaging system so we save money on texting.
4. Bringing systems together
We also use the payments functionality in Arbor, so it’s meant we have been able to bring a lot of systems into one – we used to use a separate communication tool and a separate payments provider, but now everything’s come together in Arbor so it’s cost effective and much easier to manage. Payments are really easy to reconcile in Arbor too, much more straightforward than the system we used to use.
Teachers have said it’s easier now because the dinner register is on the same system as the attendance register, so they don’t have to open another screen. We’re looking at the assessment side of things now on Arbor too and we’re going to have a demo in the New Year.
During the implementation, you have a dedicated person at Arbor who you can contact at all times and they ring every week to check how you’re progressing. They send you lots of links to training webinars and resources too, which I used and shared with the admin team, so by the time we migrated over, we were all ready!
The support from AdEPT is really good. It’s been a learning curve for both of us as AdEPT are fairly new to providing support for Arbor’s MIS, but that’s meant we’ve had a really close relationship with them as we’ve been getting to grips with Arbor. We’ve found it really easy working with Mandy and the team.
It definitely makes a difference working with a team that’s local and that I already have a relationship with. They know what I’m like – I’m not technical! For me to be able to get on with a new system, it had to be well supported and easy for me to understand.
I’d advise them to come and have a look! Visit a school that’s already up-and-running to see how easy it is to use. One of our office staff had been at the school for 27 years and was quite apprehensive, but even she adapted really quickly and was pleasantly surprised with how easy it was. When she retired recently, we had a new Attendance Officer join the school and she was up-and-running with Arbor within a day. So my advice would be, just come and visit!
Are you considering moving your school to the cloud?
Join a free webinar to see how Arbor’s cloud-based MIS could transform the way you work. From tailored sessions for secondary, primary, special schools and MATs, find out what’s on and sign up today. Alternatively, book a 1:1 demo here.
Are you an IT support team?
If you want to find out more about partnering with us, we’d love to hear from you. Get in touch here. Find out more about how we work with specialist providers here.
Arbor Community | Case Studies | IT Support
Local Authority IT teams have been working with schools in new ways over the last few years. Joining forces with cloud-based MIS suppliers, many are now able to give their schools more choice of systems, whilst still providing the local support and advice that schools value. At Arbor, we work with a wide range of
Local Authority IT teams have been working with schools in new ways over the last few years. Joining forces with cloud-based MIS suppliers, many are now able to give their schools more choice of systems, whilst still providing the local support and advice that schools value.
At Arbor, we work with a wide range of local IT support teams and Local Authorities in all regions of the country. We run an established accreditation programme to certify our Partners to provide schools with training and support with Arbor MIS.
Hertfordshire (Herts for Learning) and The City of Bradford (E-ICT Team) are Local Authorities that we work especially closely with. Both teams are Arbor Accredited Partners and support a growing number of schools in their local areas. We recently spoke to them about their experience of working with us – check out their case studies below.
Whether you’re a Local Authority looking to provide more MIS options to your schools, or you’re a school who’d like to move to a cloud-based MIS with the continued support from your local IT team, these case studies will give you a feel for what a support partnership with Arbor looks like.
Why did you choose to partner with Arbor?
We have been aware for some time that the MIS market is beginning to fragment, as competition increases and more schools begin to look at moving to the cloud, not only for MIS but teaching and learning too. A few Hertfordshire schools had been using Arbor for some time and Herts for Learning weren’t able to support them at the time they migrated. As more schools started to approach us about providing them with support for a cloud MIS, it made sense to invest our resources into accreditation with Arbor as we had an established customer base and it meant that we could provide schools that want to retain HfL support with more choice. It helped that the Arbor ethos is a good fit with HfL.
How did the accreditation process go?
It was straightforward; we took the decision to start with a small, focused project team, given that we had a limited number of schools to support at the time. Since then, we have rolled out the training to the whole HfL support team, so that customers don’t see any difference in the high level of support for Arbor that they’ve come to expect from us.
The support from Arbor during the accreditation process was good, I think both sides learned a lot from it. We were able to feed back to the Arbor team about what worked and didn’t work for us, and that was taken on board.
How have you found working with Arbor so far?
The relationship we have developed with Arbor is really positive, we’re all working to the same goal ultimately – to improve outcomes for schools. Collaborative working and effective communication has been really key in getting the support we need, in order to be able to provide a great level of service for our schools.
How have your schools that use Arbor found it so far?
The positive feedback from our Arbor schools has been great. As a local support team, we have been able to provide the added value that Arbor are not able to – we provide some very specific guidance that reflects what the local authority requires from schools in Hertfordshire, which schools and the authority really value, as it saves every school re-inventing the wheel in their MIS.
We have also produced tools in Arbor, so that schools can continue to use HfL’s Easy Tracker assessment, part of our PA Plus subscription service which supports schools and academies analyse pupils’ attainment and progress from Early Years to Key Stage 2.
How do you hope to develop your relationship with Arbor in the future?
Working with partner organisations is a key part of HfL’s success and we sincerely hope to continue working closely and collaboratively for the benefit of the schools we support, both now and in the future.
Schools are now looking at moving to cloud-based systems and Arbor seems to be one of the preferred options with good feedback from schools already using it. From the demonstrations by other cloud-based systems, the majority of schools fed back that Arbor was the one that impressed them the most.
It was not rushed and easy to access all the information needed. It was a new way of learning for us as we’re used to a more classroom-based environment but all the information was there.
Very approachable and forward thinking. Arbor makes adjustments that are relevant and on time to make school life easier – they give prior notice with training, and documentation is available early enough to be able to advise schools when needed. We’ve had no problems at all in contacting Arbor for help when needed.
The fortnightly Product Update meetings are very useful and keep us abreast of any changes coming along. We are very impressed with the speed that changes are made to the system. The Team is helpful, friendly and professional.
It is particularly helpful that we have Dominique who works with Bradford so we have someone to contact directly. When we requested a training session on a particular area of Arbor recently, as we weren’t sure which route to go through with our schools, this was set-up very quickly and Dominique answered all our questions.
If you’re a school who’s thinking about switching MIS but would like to continue to work with your Local Authority for support, we’d love to speak to you. Get in touch with us on firstname.lastname@example.org
Similarly, if you work for a Local Authority and would like to find out more about the benefits of supporting your schools with Arbor MIS, get in touch on email@example.com
Arbor Community | Arbor Updates | IT Support
With all the challenges of Covid-19, now may seem like a difficult time to switch your Management Information System (MIS) – but what if you had an Arbor expert in your local area, who could support you every step of the way? Working with one of Arbor’s 30 accredited Support Partners located across the country
With all the challenges of Covid-19, now may seem like a difficult time to switch your Management Information System (MIS) – but what if you had an Arbor expert in your local area, who could support you every step of the way?
Working with one of Arbor’s 30 accredited Support Partners located across the country means you can start reaping the benefits of a cloud-based MIS right away with expert support, so you’re freed up to focus on what’s most important – running your school and keeping your community safe.
Your local Arbor Partner will organise a demonstration at a time that suits you and advise you on which of our three simple packages would suit your school best. Once you decide to switch, they’ll help you check and migrate your data, train your staff and be there to support you as you discover your new MIS.
All our Partners go through a detailed training and accreditation process to make sure they know Arbor inside out – and many of them can also support other aspects of technology at your school, from audiovisual equipment and laptops, to network and infrastructure.
Choosing to be supported by one of our Partners means you get the best of both worlds: a future-proof MIS that helps you work better, collaborate more easily and stay connected on the cloud; supported every step of the way by a knowledgeable, local team.
Our accredited Partners are located all across the country, so you’re never far away from an Arbor expert. We introduced you to our first 10 accredited Partners back in March, and we’ve been busy training up a new cohort, so we wanted to shine a light on the most recent additions to our growing Partner network.
See which Partner works in your area and get in touch about switching to Arbor today:
AdEPT Education – Nationwide
Established in 2003, AdEPT are a managed services and telecommunications provider offering award-winning technical solutions for over 12,000 organisations across the UK with a mission of ‘Uniting technology, inspiring people’.
In a world where there is simply too much technology to choose from, AdEPT use their expertise and strategic partnerships to ensure customers get the right solution to their individual requirements. As well as being an accredited Arbor support unit, they specialise in IT, communications and connectivity.
Agile Technical Solutions – East Anglia
Agile Technical Solutions provide all your hardware and software needs – just like having an in-house IT department, but without all the hassle. They are cost effective as an IT solution, particularly for schools. They always respond whatever the time of day and work hard to resolve problems as soon as possible. Agile understands what matters most to you; creating excellent and safe learning environments. To enable this, school ICT support needs to be secure, responsive and value for money.
Agilisys (Sefton Borough Council) – Sefton
For over 20 years, Agilisys have partnered with healthcare, local government and organisations throughout the public sector to unlock the potential of technology and transform services that improve lives. Through a partnership with Sefton Borough Council, Agilisys are delighted to provide accredited Arbor support to schools in Sefton and surrounds.
Bradford Metropolitan Borough Council E-ICT Team – Bradford
Technology plays an increasing role in education. The Bradford Education ICT team offer friendly and expert support and training so that your school can get the most from your hardware and software, both in the office and in the classroom. The team comprises dedicated ICT qualified trainers (who are members of the Learning Performance Institute) and MIS support officers.
Carbon Cloud – Kent
Carbon Cloud is a team of friendly, real people, all with over 20 years experience in the IT industry. They want to use their experiences and skills to make IT better for your business. They’ll explain new technologies and help you understand the cloud, but most of all, they’ll help make doing business easier. Carbon Cloud understands that IT is not a core function of your business – you just want it to work to allow you to focus on growing your business.
The team’s experience is wide and varied, ranging from Cloud computing platforms, like Azure, AWS and opensource technologies to Office 365 and the management of enterprise scale service desks.
Code Green (Barnsley Metropolitan Borough Council) – Barnsley
Technology has revolutionised the way in which we work and is an integral part of everyday living. Code Green demonstrates ways to apply this technology effectively within education environments to bring a range of features and benefits.
Having supported schools for over 10 years, their specialism in technology for the education sector is second to none. Each and every employee of Code Green is dedicated to providing the most professional and efficient service possible to our customers.
Cygnet IT Services – Sutton
Cygnet has a team of Arbor accredited staff with extensive experience providing professional MIS support to schools and MATs. They have over 25 years’ experience working within the education sector, specifically in the Sutton area and surrounds, and their continued success and strong relationships within this space reflect the high calibre of support they provide. Above all else, the Cygnet team are friendly, understanding and always willing to go the extra mile to meet the needs of their customers.
Education Lincs – Lincolnshire
Established in 1998, Education Lincs prides itself on providing personable and tailored solutions to primary schools and academies around Lincolnshire and the surrounding areas. Having partnerships with trusted brands such as Google, Lenovo, Promethean and Arbor, we look to always offering the best products and services to each of our schools, whilst tailoring costs to meet the school’s budget requirements.
Holker IT (formerly PC Edutech) – North West
In just 10 years, Holker IT has become one of the UK’s leading suppliers of intelligent, flexible IT solutions and services. Solutions that recognise the critical importance of security and integrity of data to the daily operations of a school or MAT. Today Holker looks to the future, with world-class services such as our Holker Cloud solution, which migrates all systems and IT Services into the virtual Cloud environment, securely, to future proof your school and your data.
In July 2020, Holker IT acquired PC Edutech, experts in IT support for schools with over 11 years’ experience in the Education sector and full accreditation on Arbor MIS.
Integra Schools (South Gloucestershire Council) – Gloucestershire
Integra is a South Gloucestershire Council (SGC) division who trade with schools, local public sector organisations, local businesses and provide services to the council. They have extensive, proven experience of working in the education arena, knowledgeable and committed staff, and a deep shared public sector ethos. The Integra Schools team is committed to making a difference in schools and educational settings; their operational staff are regarded as members of the extended school family and their professional support staff are passionate about the work they do to support school leaders, teachers, support staff, parents, children and families.
Interm IT – South of England
At Interm IT, their family business values centre on providing schools with qualified, experienced, affordable, onsite IT technician support. Each school has a dedicated technician-consultant, who will visit at an agreed regular time, to proactively help keep your computer systems operational, not only to fix but also maintain, advise and progress. This ensures that you have faith to teach with a supported, reliable computer system.
Itech Support – Hertfordshire
Itech Support is an experienced team of IT Specialists, with a Head Office in Hertfordshire, dedicated to making your IT work for you. Their aim is to simplify technology by providing you with a single point of contact for all your IT requirements. They get to know and understand how your business works so they can best support you. Itech Support’s success has grown from offering unrivalled customer service mixed with exceptional technical expertise.
JC Comtech – East Anglia
Based in East Anglia and with over 15 years’ experience, JC Computer Technologies Ltd specialise in ICT support and consultancy for primary schools and Multi Academy Trusts. They don’t just come in, fix your ICT problems and leave. Their aim is to become part of the school team, working with you to ensure your ICT is working effectively, but also supporting you in using ICT to deliver the curriculum. With many years of specialist experience, a wealth of knowledge in their support team and their willingness to go the extra mile, JC always have your interests in all that they do.
Keystone MIS – Yorkshire
Keystone MIS are a Yorkshire based company who provide professional, impartial, comprehensive and affordable MIS support to Schools and Academies throughout the UK. They take a great deal of pride in the level of support they offer and have a long history of excellent customer relationships with a large number of local schools. They’re a friendly, approachable and knowledgeable team who are experts in handling children’s data and keeping up-to-date with current legislation, with core values built on customer service and high quality support.
Somerset Council Support Services for Education (SSE) – Somerset
The SSE MIS Support team is a fully accredited, well-established and respected team with expertise in both Arbor MIS and related ICT. The team has a wealth of experience working with Schools, Academies, Federations and MATS. Their aim is to reduce the burden on schools, by providing effective, tailored guidance and support to enable you to fulfil your statutory duties. They react swiftly to new DfE initiatives and work closely with educational colleagues to monitor and apply recommendations from current Ofsted thinking. The team will work closely with you to ensure you get the maximum value and benefit from your MIS system that meets your individual school needs.
School Care – Hampshire
If you teach ICT or manage a school network then you will know that building effective and reliable solutions for schools that support 21st Century educational initiatives is a demanding and skilled task. SchoolCare’s team is dedicated to seeking out the leading new ICT solutions for education and new opportunities to improve teaching & learning. From installations to MIS support, from digital signage to wireless systems and from special needs software to equipment disposal, SchoolCare is able to offer schools and colleges a complete service driving innovation in their ICT.
Services 4 Schools – Wolverhampton
Services 4 Schools offer a range of high-quality professional business support solutions, enabling schools to achieve and operate with excellence and efficiency. The S4S team of experts are available to assist school leaders and business managers with specialist advice, reassurance and hands-on operational support across all aspects of data and information management, HR, data protection, school payroll, finance and governance.
Their competitively priced MIS support is loved by schools. From training and guidance for new users, to specialist consultancy on key processes, S4S can advise your staff on how to get the best out of the systems that keep your schools working.
The SCAS Team – West Sussex
The SCAS Team provides a personal, friendly service enabling all schools to maximise the benefit of their Management Information System (MIS). Based in West Sussex, their team have extensive experience working in a range of roles within schools and completely understand and appreciate the challenging demands placed upon schools.
Trading with Schools (Bristol City Council) – Bristol
Trading with Schools supports schools in delivering a first class education for all learners. The Trading with Schools unit brings together services across Bristol council into one trading unit, to better support the changing needs and requirements of schools and educational settings.
Trading with Schools provides a vast knowledge base and a wealth of experience in meeting the complex business and training needs required to help schools and educational settings perform well. They can offer set packages as well as bespoke services to meet your individual requirements.
SCAS pride themselves on providing a prompt and reliable service to all school staff, enabling efficient use of your MIS and empowering school teams to enhance all aspects of school performance.
Vitalize IT – Nationwide
Vitalize was formed in 2009 with a simple mission – to help schools and colleges around the UK to transform teaching & learning using the power of digital learning platforms. All Vitalize trainers have worked in schools previously, and experienced first hand the impact that digital learning and cloud-based systems can have. With our expert support for G-suite for Education, Arbor MIS and other complementary tools, we can help you create a Digital Learning Strategy encompassing teachers, learners & parents.
If you’d like to find out more about how Arbor MIS could help your school work faster, smarter and collaborate more, join one of our free webinars to see the system in action. You can also get in touch with our team directly at firstname.lastname@example.org or call us on 0208 050 1028.
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Arbor Updates | IT Support
We’re proud to be partnering with Cloud Design Box to host three free training sessions specially designed for schools and MATs who are using (or planning to use) Microsoft Teams to deliver blended learning. Here’s Tony from Cloud Design Box to tell you more: At Cloud Design Box, we specialise in Microsoft Teams, SharePoint
We’re proud to be partnering with Cloud Design Box to host three free training sessions specially designed for schools and MATs who are using (or planning to use) Microsoft Teams to deliver blended learning. Here’s Tony from Cloud Design Box to tell you more:
At Cloud Design Box, we specialise in Microsoft Teams, SharePoint and Office 365 for Education. As a Microsoft Partner, we aim to make it as easy as possible for people to work, learn and collaborate using Microsoft Teams, offering training, consultancy and intranet packages for schools, academies and Multi-Academy Trusts across the UK.
Cloud Design Box integrates with Arbor to help their schools enjoy more flexibility to set work, collaborate and share resources for their classes. We use data from Arbor to provide access to Class Teams, Class Notebook and centralised subject Teams through an easy-to-use class dashboard.
We’re thrilled to be offering three free Teams training sessions across two days next week – from Tuesday 24th to Wednesday 25th November.
10am, Tuesday 24th November
The first session will centre on helping schools with user adoption and planning for the long term. It’s perfect for you if you have already adopted Teams but need a hand getting students and staff on board and using the technology. We’ll discuss ways you can get started, as well as how you can develop a long-term plan to make the most out of the suite of tools.
We last hosted this session at the Department for Education’s EdTech Festival earlier in 2020 and it went down well with School Leaders and MATs who needed a clear plan of action to succeed with the software.
3pm, Tuesday 24 November
Built specifically for Primary Schools, this webinar will provide you with a solid foundation of using Teams to deliver learning inside and outside the classroom, for example, how to use Class Notebook to host an online lesson and how to make the most of the Conversation features.
1pm on Wednesday 25 November
We know this year has been tough on Teachers, who have had to quickly increase their workload to provide digital and online resources for their classes.
This session has been developed with overworked Teachers in mind, who are struggling with Teams. We’ll show you some time-saving ways that you can centralise and improve your resources with Teams.
All our webinars are open to anyone working in a school, academy or Multi-Academy Trust. To sign up for any of the sessions, please fill out this form with your details and we’ll send you an email invite to join us.
If you’d like to find out more about how Arbor MIS could transform the way you work, get in touch on email@example.com or arrange a 1-on-1 demo for your school.
As we all know, schools have had to rapidly change the way they work in the last few months – adjusting their processes to meet the needs of children and families in and out of school. In turn, IT teams that support schools have also had to change the way they operate. At Arbor we’re
As we all know, schools have had to rapidly change the way they work in the last few months – adjusting their processes to meet the needs of children and families in and out of school. In turn, IT teams that support schools have also had to change the way they operate.
At Arbor we’re proud to work in partnership with more than 30 IT teams across the country, who collectively support thousands of schools. Teaming up with support partners means we can give schools freedom and flexibility so they can get the support that’s right for them.
Over the past weeks, we caught up with some of our support teams (Agilisys in Sefton, ICT Schools Team in Buckinghamshire, Cantium in Kent, HertsForLearning in Hertfordshire, iCT4 in Cornwall, and Orbis in East Sussex) to get their perspectives on the challenges schools are facing and how they’re helping.
We thought we’d share this insight into what’s being going on behind the scenes. Look out for links to some useful blogs and webinars to support you with wider school opening.
Up and down the country, our partners have been working hard to help schools get used to a new way of working, whilst dealing with working remotely themselves. For many it’s been the busiest period they can remember, with teams pulling together despite, as Richard May from Orbis puts it, having “relocated to a variety of spare rooms and kitchen tables”, and as Sheryl Everett from Buckinghamshire Council adds, with the companionship of “pets, offspring and partners.”
Whether putting their own business continuity plans into action, or reacting quickly to help schools with the latest government guidelines, it’s been a time of constant adaptation for our partners. They’ve moved their usual consultancy services online and redesigned their summer training programmes so they can deliver them digitally. However, it has been important to the majority of teams to provide continuity and business as usual as far as possible. Maintaining familiar working patterns has not only been vital for schools, but it has been helpful for IT teams too, as they adapt to the new climate.
For the first few weeks of lockdown, the biggest challenge for our partners was to make sure schools who didn’t have cloud-based systems (for example, if their MIS was server-based) could access the data they needed and get work done. This often meant many hours of work setting up remote access to locally hosted servers via VPNs. One of the most important focuses has been helping schools work securely without their normal networks.
Find out all about the new government grant that could save you thousands on tech support with your G Suite or Office 365 setup – and our Support Partners who could help you – on our blog.
Partners were also busy guiding schools through the rapidly changing government advice. The team at Cantium, for example, pulled together a dedicated resources page where schools could find all the information they needed on Covid-19 in one place.
Find all the support you can get from Arbor during Covid-19 here.
When plans were announced to open schools to more year groups from 1st June, partners began helping schools think about how to design a timetable that keeps students and staff safe. We attended a webinar hosted by The ONTO Group, EdVal Timetables and TimeTabler on how to adapt your timetable for social distancing. Check out our top tips from TimeTabler in our guest blog.
Join us for our next webinar all about timetabling on Tuesday 9th June when we’ll be sharing examples from schools of how to embed your new timetable. Sign up for free here.
More recently, the focus has switched to supporting online learning, helping schools through daily blogs such as those provided by Herts for Learning, or webinars on a range of distance learning topics and getting schools up-and-running with O365 or G-Suite. The team at iCT4 for example, have been running daily Q&A sessions on Microsoft Teams.
Richard Martin from London Grid for Learning (LGfL) wrote a guest blog for us recently with advice for schools on how to manage teaching and learning remotely, including links to digital training for staff.
Join us for a free webinar all about how to manage online learning on Friday 12th June. Derek Hills, Head of Data and Andy Meighen, IT Director at Harris Federation will be sharing how they rolled out their online learning to over 36,000 pupils during lockdown, and what they’ve learned from looking at the data from remote learning. Sign up for free here.
As we look to the future and the gradual extended opening of schools, our partners will continue to have an important role to play in both supporting schools with the technology and the pedagogy for a more blended learning approach. If we’ve learnt one thing from the current crisis, it’s that we can all operate effectively more remotely. Whilst our partners (like all of us) can’t wait to get back to a more normal way of working, elements of online training and service delivery will be here to stay.
If you’re an IT Support Team, School or MAT and you want to find out more about Arbor MIS get in touch at firstname.lastname@example.org, or give us a call on 0208 050 1028.
You may have seen that the Government has introduced a new grant that schools can apply for to get support to use digital learning platforms G Suite for Education or Office 365 Education. This is a great opportunity for schools – especially at a time when you’re having to manage at least some of your
You may have seen that the Government has introduced a new grant that schools can apply for to get support to use digital learning platforms G Suite for Education or Office 365 Education. This is a great opportunity for schools – especially at a time when you’re having to manage at least some of your lessons, and your staff and students, remotely.
At Arbor, we believe that you should be able to lean on digital tools to pick up the slack when you find yourself pulled in lots of different directions. That’s why we’ve designed our cloud-based MIS (Management Information System) to allow schools to work flexibly – with access to all your data, the ability to follow up with vulnerable students, plan staff rotas and communicate with your school community – wherever you’re working from.
Arbor MIS integrates with G Suite and Office 365, which means all your students, staff and classes will be automatically set up in your online learning platform – so you can get on with teaching.
The new government grant will help you get started with G Suite or Office 365 with free technical support and project management. We’ve summarised below everything you need to know about the grant:
Here’s the breakdown …
1. What’s the deal?
Although G-suite and Office 365 are already free for educational settings, you’ll need technical support and project management to get set up. This is where the grant comes in. To migrate all of your teaching and learning resources to the cloud you’d normally have to pay a supplier £1-2,000, but qualifying for this grant means the DfE will effectively pay the supplier on your behalf.
2. How much is the grant?
Up to £1000 per school for a Multi-Academy Trust (capped at £10k per trust), £1,500 for an individual primary school or £2,000 for an individual secondary school.
3. Who can access the grant?
The grant is available to both Local Authority maintained schools and Academies, but not to independent schools.
4. How do I sign up?
First of all, we’d recommend doing some research into the digital platforms available to make sure you choose the right one for your school or trust. Speak to other schools, your IT provider or your Local Authority, and read advice from The Key in partnership with the DfE.
Next, you’ll need to choose a supplier who will work with you to migrate your data and set up your new platform. Only certain companies are part of the scheme, so it’s worth checking first whether your local IT partner is involved, and if not, whether they could recommend another supplier. See below for a list of Arbor partners who are on the scheme!
Once you’re ready to go ahead, you can apply using these links:
Some level of remote working looks set to be part of the “new normal” going forward for schools, so this grant is a great opportunity to review your technology and make sure you have a reliable set-up in place for the future.
In an earlier blog, we wrote about how carrying out a systems audit at your school can help you identify where you could cut down on systems to work more efficiently and save money in the long run. Moving to a cloud-based MIS means you can complete all your daily admin tasks and access all your data from one place, rather than all over the place.
The same principle is true for how you manage your online teaching and learning. Choosing a cloud-based platform, like G Suite and Office 365, allows you to access your curriculum resources in one central place, wherever you’re working. They also open up exciting possibilities for more efficient, collaborative working.
Here’s just a few things you can do on G Suite or Office 365:
What’s more, when both your MIS and your learning platform are cloud-based, this frees you from having to have a server at your school, saving you thousands of pounds in maintenance and replacement costs. Working on the cloud also secures your data making you less at risk of losing your information. You can read more here about how Arbor keeps your data secure.
Having an MIS and digital learning platform that you can rely on is great, but the next step to working even more efficiently and saving your staff more time is when all your systems can communicate seamlessly with each other.
That’s why Arbor has integrated with G Suite and Office 365. You’ll have all your student data from Arbor at your fingertips when you’re giving your remote lessons.
Here are some of the benefits of syncing Arbor with G Suite / Office 365:
We work with IT support teams up and down the country who support our schools to get set up on Arbor, and any other technical issues they have. Many of our partners are part of the new government G Suite / Office 365 scheme, so they come highly recommended from us to help you manage your move to one of these platforms.
See below for a list of our trusted partners on the scheme, and the support they offer. Feel free to get in touch to hear more about how you could work together to get your digital learning platform up and running.
Can support you with: G Suite and Arbor MIS
“Training teachers is the key to success with digital learning and a big part of what Vitalize deliver to schools throughout the UK. We have found that schools that invest in training and have a clear digital learning strategy achieve the most impact from deploying cloud learning platforms. It is great to see the positive impact in a short space of time that Google for Education can provide schools with. This will not only help schools now, but provide the basis of a digital strategy for the future.”
Can support you with: G Suite
“123ICT Computing Solutions specialise in working with primary schools to develop their digital education platform and our team of education consultants have trained and supported hundreds of teachers over the past few weeks. With our support and training, many schools have adapted well to the current situation and are now providing a reliable, engaging and easy to use digital education platform enabling daily lessons and activities to be delivered remotely.”
Can support you with: G Suite and Office 365
“Computeam were delighted to be part of this new DfE scheme to level-up digital learning in England. While Covid-19 has been the trigger, we believe the benefits of cloud-based teaching and learning will extend well into the future. As both a Google and Microsoft partner, Computeam can offer deep expertise in either platform. We can also extend the initial service by offering enhanced training and MIS integration to drive benefits from these technologies after the crisis has passed.”
“As a certified Google Partner with over 30 years’ experience within the education sector, we are delighted to be part of this joint initiative with Google and the DfE. Our EdTech Team are a fountain of knowledge and we pride ourselves on our ability to deliver new ways of improving on-premise or cloud learning which should be seamless, collaborative and engaging.”
Badger Computer Services
“Remote learning is not going away and digital platforms are the tools for schools to empower teaching and learning and connect with your students. The DfE funding is available for a finite time and our view is that we should be doing everything we can to ensure schools can continue to support our children’s futures and wellbeing even when away from the physical classroom.”
Turn IT on
Can support you with: G Suite, Office 365 and Arbor MIS
“Our mission at Turn IT on is to enable schools to get the most from their technology – and the last few weeks have shown that tech is an absolutely critical part of any school environment, whether in lockdown or “normal times”. This DfE initiative is a fantastic opportunity for schools, both in the short and longer term. Turn IT on is delighted to have been chosen to partner by both Google and Microsoft and we are looking forward to helping schools all over the UK take advantage of this great opportunity.”
Herts for Learning
Can support you with: G Suite
“The Covid emergency has required a re-engineering of the education system overnight and the schools that were able to adapt fastest were those that had already adopted digital classroom offerings. At HfL, we believe that successful implementation is just as much about the process of change management with staff and students as it is about technology and this is at the very heart of our approach when we work with schools.”
“During this challenging time, technology is crucial. At JTRS, we’ve been working hard to help schools achieve distance learning – we created a Distance Learning Resource Centre for parents, and we’re excited to be part of this DfE scheme to help schools who do not yet have a digital platform like G-Suite for Education. We can help you check if you’re eligible for the funding and apply for it, as well as implementing G-Suite for your school quickly.”
“Joskos has been working closely with the DfE on the platform provisioning programme, which will support schools as they look to leverage the ever growing world of SaaS based EdTech solutions. The scheme will proactively support schools as they start to bring some students in, whilst others remain working at home. We believe that the programme is a positive step forward in making sure that every young person can continue to access learning.”
Other Arbor partners on the scheme and what they can support you with:
Once you’ve started your school’s cloud journey with G Suite or Office 365, the next step is to think about your MIS. The Arbor team is here to help with any questions you have about how your school could make an easy move to be fully cloud-based today. Get in touch email@example.com or call 0208 050 1028.
We know that moving to the cloud can seem like a big job. The benefits of switching MIS might be hard to picture when you’ve never undergone such a large change at your school. That’s why we want to make sure you have the right support at every step of the way. Getting to know
We know that moving to the cloud can seem like a big job. The benefits of switching MIS might be hard to picture when you’ve never undergone such a large change at your school. That’s why we want to make sure you have the right support at every step of the way.
Getting to know the 1,000 schools who have chosen Arbor has shown us that each school works in a unique way. This is also true of support – different schools will have certain styles that suit them best. The Arbor Support Team of experts and former teachers will guide you through rolling out your new system, getting started with core functions, through to driving impact from Arbor over a longer period of time. However, many schools have an existing relationship with a local support partner and we think it’s important that a move to Arbor doesn’t mean losing these ties.
To give schools freedom and flexibility, you can either choose our direct support, or from our network of local support partners across the country, including SIMS Support Units, who provide schools with expert training and advice on the use of Arbor.
Each of the 31 organisations we work with goes through in-depth training to become an accredited Arbor Support Partner. This involves:
We’re thrilled to announce the following 10 Support Partners who have recently gained full accreditation. You might spot one of the providers in your local area!
Buckinghamshire County Council
ICT Schools Team, part of The Buckinghamshire Council, became our very first accredited Support Partner in March 2019. They provide telephone support and remote assistance on Arbor, a comprehensive training schedule and consultancy visits, along with technical support on admin and curriculum networks.
iCT4 has been providing ICT services to schools since 2002. Originally formed as part of the Cornwall Council Learning Partnership, they now cover all of the UK, delivering full service IT solutions to the education, business and charity sectors. Their aim is to empower users to make the most of ICT.
OSMIS is based in the North of England and delivers quality training, support and consultancy services to schools, academies, Local Authorities and Multi-Academy Trusts. Their dedicated service desk is staffed by experts with decades of experience of working in schools. OSMIS seeks to work in a genuine partnership to help customers to realise efficiencies and to achieve the very best from their MIS.
Orbis is a shared services partnership between Brighton and Hove City Council, East Sussex County Council and Surrey County Council. Orbis strives to deliver greater value for their customers by generating efficiencies and exploiting the benefits of sharing resources and technology.
You can read more about our partnership with Orbis in this blog.
Connect-Up Support Services, based in Leeds, have over 25 years’ experience working in the Education sector. They cover a wide range of MIS, Admin office, Curriculum managed services and training for primary schools and trusts in the Yorkshire Region.
Herts for Learning
Herts for Learning (HfL) is the UK’s largest schools-owned company, providing a broad range of education and business services that support schools and educational settings to deliver improved outcomes for children. They work with 99% of Hertfordshire schools and over 3,100 schools and educational settings nationally, deploying 450 staff across all phases. HfL provides training, support and challenge to staff and governors at all levels.
We are working together with Herts for Learning, ICT4, OSMIS and Orbis to launch Arbor Lite – our new, essential MIS package for primary schools.
School Business Services (SBS)
SBS is a leading global specialist in providing support services and products to the education sector. They offer consultancy, training, service desks and managed services to schools and academies. Their core specialisms are Finance & Business Management, ICT, Management Information Systems (MIS) and HR Support.
You can read more about our partnership with SBS in this blog.
Turn IT on
With over 150 years of combined experience in supporting Management Information Systems (MIS), turn IT on provide expert support to help schools use Arbor as effectively as possible. Unlimited telephone and remote support is available, as well as a wide range of on-site consultancy services.
You can read more about our partnership with turn IT on in this blog.
Wirral Software Support for Schools
Wirral Council’s Software Support team provides training, support and installations for Management Information Systems (MIS) and software used by schools and academies. Their training programmes are tailored to each school.
Cantium Business Solutions
Cantium Business Solutions works with schools and Multi-Academy Trusts to provide insight-driven solutions and tailored back office support. From integrated HR and Payroll, to innovative ICT solutions, Cantium aims to help schools drive improvements and create efficiencies and savings to transform how they work for the better.
If you’re new to Arbor and want to find out more about the support we offer, or about working with one of our Support Partners, get in touch at firstname.lastname@example.org. You can also call 020 8050 2086 if you’re a Primary, or 020 8050 2087 if you’re a Secondary.
To find out more about switching to Arbor MIS, you can arrange a free demo here or call us on 0208 050 1028.
We’re delighted to announce that turn IT on is now an accredited support partner for Arbor MIS. Turn IT on’s team of experienced experts work in partnership with schools to maximise the potential of ICT for the benefit of pupils, teachers and management groups. Many of their team have been teachers and all of them
We’re delighted to announce that turn IT on is now an accredited support partner for Arbor MIS.
Turn IT on’s team of experienced experts work in partnership with schools to maximise the potential of ICT for the benefit of pupils, teachers and management groups. Many of their team have been teachers and all of them understand the huge challenges that modern schools meet in the face of an ever-changing landscape.
With over 150 years of combined experience in supporting Management Information Systems, turn IT on can ensure the effective and enhanced use of Arbor to give you peace of mind that your funding is correct, Ofsted data is ready and expert support is on hand whenever you or your team need it.
Turn IT on’s experts know every aspect of Arbor and their support covers key areas including census, attendance, behaviour, admissions, school dashboard, student & staff profiles, assessment & summative tracking, reports & dashboards, custom report writer, communications, teacher app, SEN, timetabling, exams, and cover.
Arbor MIS (Management Information System) is the hassle-free way for schools and trusts to get work done that schools and trusts love to use.
Whether you’re a primary, secondary or MAT, Arbor helps make your essential daily admin more powerful and less stressful – so everyone from your back office to your SLT can get on and focus where it matters most.
We’ve already helped more than 900 schools and MATs make the switch to our smarter cloud-based MIS. With human support at every step!
We completed a full-day accreditation test with turn IT on which included:
Following a successful day, we’re thrilled to say we are now working together to give schools the option to switch to Arbor MIS whilst keeping their trusted support team at turn IT on. Working with Arbor and turn IT on together gives your school:
To find out more about switching to Arbor with the turn IT on MIS team, contact turn IT on through their website, by email to email@example.com or call 01865 597620 (option 6).
There’s never a dull moment in Education, but this term really has felt action-packed. So as you settle into the season of Nativities, surrounded by paper cut-out snowflakes and glitter trampled so deep into the carpet it will still be there in June, let us give you a festive roundup of what’s new with Arbor’s
There’s never a dull moment in Education, but this term really has felt action-packed. So as you settle into the season of Nativities, surrounded by paper cut-out snowflakes and glitter trampled so deep into the carpet it will still be there in June, let us give you a festive roundup of what’s new with Arbor’s partner network!
We’ve got new names to introduce, milestones to celebrate, and a couple of teasers for what’s coming up in 2020. Starting with…
(Image 1: Our new badge for officially accredited Arbor Partners)
1. Three new partners became accredited to support Arbor MIS
We’ve been out and about this term, visiting partners from Leeds to Brighton to put their teams through their paces on Arbor MIS. It’s been fantastic to see the level of skill and knowledge they’ve all brought to their accreditation days and unsurprisingly, they all passed first time! Please give a warm Arbor welcome to:
The Orbis Partnership is a shared services agreement between Brighton and Hove City Council, and Surrey and East Sussex County Councils. The Orbis team have decades of expertise in finance, business operations, HR and IT – so schools and academies can get all your support from one place.
SBS is a leading specialist in school support services, offering a wide range of MIS services to suit schools’ finances, staff and vision. They work with over 1000 schools across England, with strong hubs in London, the South West and the North.
Connect-Up provide a wide range of MIS, Admin and Curriculum managed service support across Yorkshire. Everything from small cabling jobs to total, integrated support for Schools and MATs – and all with a friendly, local approach.
We’ve still got one more accreditation day to squeeze in this week – so good luck to the team at Turn IT on!
2. We welcomed 7 new partners on board
Our network is always growing and it’s been great working with so many new partners this term, including:
Keystone MIS – expert SIMS and Arbor support based in Hull, but with over 200 customers nationally
Education Lincs – Dedicated local IT and MIS support based in Lincolnshire
Code Green – the fantastic MIS support team working out of Barnsley Metropolitan Borough Council
Pennine Education – Expert MIS support and training in Oldham and the North West.
3. We started work on deep integrations in areas like Safeguarding, Finance and Budgeting
We’re always looking for ways to make things simpler for schools, which is why we integrate for free with a whole range of well-loved apps, from door entry systems to payments providers (click here for a full list!). This term, we started working on a few new ones – here’s what’s coming up in 2020:
CPOMS – a user-friendly safeguarding app used by over 10,000 schools in the UK. Basic student and staff data already syncs from Arbor to CPOMS, but we’re now working to sync safeguarding notifications and statistics too. This will give you a single, clear picture of your students’ pastoral and education data.
PS Financials – the Finance system used by 60% of all Multi Academy Trusts. We’ve partnered successfully with PS Financials to deliver three national MAT conferences and we’re now starting work on a technical partnership too. No spoilers for now, but watch this space!
SBS online – our partnership with School Business Services got off to a flying start this year – we’ve not only teamed up with their software support team (see above), but we’re also planning to integrate with their intuitive web-based budgeting software used by over 1,000 schools.
4. Our partners co-hosted 5 local Arbor MIS events with us, from Kent to the Wirral!
As well as big national conferences like BETT, we also love to come and meet schools in their local area for smaller, more personalised events. For schools new to Arbor, this is a great chance to see a demo of the software, ask questions, meet schools already using it and get advice on switching.
We try to do this in partnership with local companies who understand what’s important to schools and can advise them impartially. We therefore owe a big thank you to JSPC, Educa IT, Studysafe and Wirral Borough Council for hosting sessions with us this term in West Sussex, Kent, Rotherham and the North West.
Look out for early 2020 events in East Sussex, Hampshire, Westminster and Northamptonshire.
5. We launched our BETT Partner Lounge
Earlier this week, we opened booking for our annual School and MAT Leaders’ Lounge and our Partners’ Lounge at BETT 2020. The main arena can be overwhelming, so if you want to have a more relaxed chat about moving to Arbor MIS or partnering with us, the Lounge is the place for you. Drop in for a glass of wine and a bite to eat at Tapa Tapa restaurant, just outside the Western Gateway entrance to the ExCel, from Wednesday 22nd to Friday 24th January. Book your free spot by clicking on either of the links above – look forward to seeing you there!
We’re really proud of everything we’ve achieved with our partners this term and look forward to even more exciting projects in 2020. Please get in touch if you’d like to find out more about any of the partners mentioned, or about becoming a partner yourself. And if you’ve read this far, thanks – treat yourself to a mince pie!
We’re delighted to announce that School Business Services (SBS) is now an accredited support partner for Arbor MIS. SBS is a leading specialist in school support services, offering a wide range of MIS services to suit schools’ finances, staff and vision. They work with over 1000 schools across England, with strong hubs in London, the
We’re delighted to announce that School Business Services (SBS) is now an accredited support partner for Arbor MIS.
SBS is a leading specialist in school support services, offering a wide range
of MIS services to suit schools’ finances, staff and vision. They work with
over 1000 schools across England, with strong hubs in London, the South
West and the North.
Consisting of ex-deputy headteachers, teachers and educational
specialists, the SBS MIS team builds trusting relationships with schools,
providing consultancy and training.
In addition to MIS, School Business Services is an onsite, offsite and online
support provider for Finance, HR and ICT. They develop the leading budget
management software SBS Budgets, accessed anywhere via SBS Online.
Arbor MIS (Management Information System) is the hassle-free way for
schools and trusts to get work done.
Whether you’re a primary, secondary or MAT, Arbor helps make your
essential daily admin more powerful and less stressful – so everyone from
your back office to your SLT can get on and focus where it matters most.
We’ve already helped more than 800 schools and MATs make the switch to
our smarter cloud-based MIS. With human support at every step!
We visited the SBS Milton Keynes office recently to complete their
The full day’s accreditation included:
Following a successful day, we’re thrilled to say we are now working together to give schools the option to switch to Arbor MIS whilst keeping their trusted support team at SBS. Working with Arbor and SBS together gives your school:
1. A cloud-based MIS which makes your essential admin and day-to-day work hassle-free
2. Clear MIS data you can use to focus where it matters most
3. An MIS Support Team who will help you save time on data management
4. Peace of mind for statutory returns
5. A team who will empower your staff to develop skills
To find out more about switching to Arbor with the SBS MIS team contact
0345 222 1551 – Opt 5 or email firstname.lastname@example.org.
In my last blog, I explained why SIMS Support Units are teaming up with Arbor right now – and why this is great news for schools. This week, we’re celebrating one of our new partners gaining their Arbor accreditation. Meet Orbis – a collaboration between Brighton & Hove City Council, and Surrey and East Sussex
In my last blog, I explained why SIMS Support Units are teaming up with Arbor right now – and why this is great news for schools. This week, we’re celebrating one of our new partners gaining their Arbor accreditation. Meet Orbis – a collaboration between Brighton & Hove City Council, and Surrey and East Sussex County Councils – who’ve just passed their test with flying colours!
(Image 1: logo of newly-accredited Arbor Partner, Orbis)
The Orbis Partnership started seven years ago as a way of taking the stress out of procurement and helping schools get the best value for money. In 2017, they teamed up formally sothey could share more services and bring together decades of expertise in finance, business operations, HR and IT.
Orbis are proud of their public sector background and they know how important it is that the technology in your school “just works”. Their passion and experience help them go the extra mile for their schools by:
(Image 2: The Orbis team explaining how they help schools and MATs)
Orbis chose to work with Arbor after noticing that more and more local schools were switching away from Capita SIMS each year and choosing cloud-based systems instead. SIMS – once the go-to name in schools for all things admin – has had some delays in bringing out a cloud alternative to their traditionally server-based product. Now, schools and MATs are switching to the cloud in greater numbers than ever before, and are looking for a cloud-based MIS like Arbor that takes the stress out of daily admin and lets them work from anywhere.
(Image 3: A graph showing the declining number of schools using SIMS and increasing number of schools using a cloud-based MIS)
This has transformed the way thousands of schools work, putting data at the fingertips of every teacher, administrator and senior leader to help them see the big picture and take action. Even so, schools are busy places and people still need human support! A new MIS can often do things they couldn’t have imagined with the old system, and they need training to empower them to use it.
Orbis realised that there was a demand for local, hands-on support and training from the hundreds of schools using Arbor MIS across the South East, so they joined Arbor’s partner program in February 2019. As well as championing the effective use of MIS in schools, they can also help with all aspects of IT within your school as part of their all-inclusive, fully-managed Premier Support Service. They can also advise you on Finance, HR and Payroll, Property and Catering – so you can get all your support from one team.
The Orbis Partnership is one of 24 brilliant Arbor support units around the country – click here for a full list. If you’re a current Arbor customer and you’d like to switch your support to a local partner, reach out to your Arbor account manager on 020 7043 0470 and they’ll be happy to advise.
If you’re new to Arbor and thinking of switching to our cloud-based MIS, book a demo by calling 020 8050 1028 or email email@example.com. For more information on Orbis IT Services you can call them on 01323 463133 or email firstname.lastname@example.org
This blog was written by Beth Mokrini, Partner Manager at Arbor Education. Click here to discover Beth’s Top 10 must-have cloud systems for your school. Two years ago, my job didn’t exist. That’s because two years ago, most schools used on-premise SIMS as their Management Information System, supported by a local IT support desk known
This blog was written by Beth Mokrini, Partner Manager at Arbor Education. Click here to discover Beth’s Top 10 must-have cloud systems for your school.
Two years ago, my job didn’t exist.
That’s because two years ago, most schools used on-premise SIMS as their Management Information System, supported by a local IT support desk known as a SIMS Support Unit (SSU). Meanwhile, the growing number of schools using Arbor MIS came to us directly for support and training. Although we sometimes collaborated to help a school switch, in general, there wasn’t much opportunity for SSUs to team up with Arbor.
Fast forward to September 2019, and Arbor is now closely partnered with 19 SSUs of various shapes and sizes, based everywhere from Oldham to Cornwall. I have the exciting full-time job of managing Arbor’s partner program, which means leading on the development of new partnerships, helping SSUs earn their Arbor accreditation, and spreading the word to schools!
Image 1: A collection of just some of Arbor’s partners
We’re not the only ones making moves in this direction – most cloud based MIS providers now offer a partner program, though the costs and benefits vary widely. Like us, they’re responding to demand from support units who’ve been working with SIMS for decades, but who are now keen to diversify. Everyone is adapting to the new reality of the school MIS market: SIMS has lost 7% market share since 2016, while alternative MIS vendors have picked up over 5000 schools and continue to grow.
Image 2: A graph showing how school cloud MIS usage is increasing over time
Schools now have a wider choice of MIS provider and (quite rightly) they want a wider choice of support options too. Many SSUs are taking the opportunity to form new partnerships, develop new skills and ride the wave of schools moving to the cloud (rather than being swept away!).
We asked our three biggest support partners what they thought was behind this significant shift, and they gave three key reasons:
1. “We’re listening to our schools.”
A quarter of all primary schools and 1 in 14 secondaries have now moved to a cloud-based MIS. The pace of switching is accelerating year on year, as more schools realise the benefits of a cloud-based MIS in terms of saving time, reducing costs and enabling more flexible working.
Just because schools want to switch MIS, doesn’t mean they want to switch their support too. Many SSUs have been working with their schools for 15+ years and they’ve built up a strong relationship, which neither party wants to lose. But the challenge that’s emerging for schools is that when their support provider only works with Capita SIMS, moving to the cloud means they’ve no choice but to leave them behind.
This may put some off switching MIS for a year or two – but eventually the benefits of the cloud become too hard to ignore. This is especially true for MATs, who are faced with the challenge of aggregating and analysing data from multiple schools on a regular basis. Too often with on-premise SIMS, this means physically driving from school to school to download reports, then manually combining them in excel. For academy trusts, moving to a cloud MIS puts data at their fingertips so they can concentrate on improving outcomes for students. In fact, over half of the largest MATs have already moved to a cloud based MIS, according to a recent blog on MIS market stats by the director of the analytics platform Assembly Education.
School leaders too, previously cautious about leaving SIMS, are now more likely than ever to know another school that’s already done it. As the school market dares to become excited about the alternatives to SIMS, SSUs are listening and welcoming partnerships with cloud-based MIS providers.
2. “We don’t know when ‘SIMS8’ will be ready.”
We posted a year ago about the delays to Capita’s new cloud based product ‘SIMS8’, and not much has changed since then. It’s still live in fewer than 50 schools, only suitable for primaries and behind in the development of complex areas like reporting and integrations.
Meanwhile, there’s no sign of schools & MATs waiting around for Capita to release their cloud-based offering. Around 1,200 schools are thought to have switched MIS in the last academic year, including many Local Authority maintained schools. Although academies have so far been switching from SIMS in greater numbers, maintained schools are increasingly challenging the assumption that they should all use Capita software – especially when doing so prevents them from taking advantage of user-friendly, cost effective systems.
Unfortunately, until SIMS can meet schools’ demand for a smarter, cloud-based MIS, neither can SIMS Support Units. That’s why, to fill the gap left by SIMS8, many SSUs have differentiated their provision and developed partnerships with existing cloud MIS providers instead. This in turn is stoking up a measure of healthy competition between the leading cloud-based MIS providers, all of whom want to be chosen as the SSU’s preferred alternative to SIMS.
3. “Arbor is the leading alternative to SIMS.”
Arbor is now the 4th biggest MIS provider in England by school numbers, having grown by over 100% this academic year. We cater to all phases – primaries, secondaries, special schools and MATs. Of all the schools who left SIMS in the last year, more switched to Arbor than to any other provider.
We’ve also invested in our partner program to make sure we’re not only the leading alternative for schools, but for SSUs too. Our Partner program is completely free – there’s no cost for training & support, no fee for our accreditation test and no annual charge to remain on the program. We believe schools should have the widest possible choice of support as well as MIS, so we’ve removed the barriers to becoming an Arbor partner.
We also offer a referral scheme, so instead of losing money when a school moves to the cloud, Arbor support partners receive a bonus! This has helped the SSUs we work with to see their partnership with Arbor as a growth opportunity, rather than simply a way of minimising disruption to their business. Schools can switch to the MIS of their choice without losing their trusted local support provider, and SSUs can continue to provide outstanding support, but now to a wider customer base.
It’s fair to say a lot has changed in the last two years at Arbor (and not just in my job). We look forward to seeing what the next two will bring!
If you’re a SIMS Support Unit and interested in becoming a partner, I’d love to have a chat – please email me to set up a phone call.
If you’re a school and would like to know more about our MIS or our support partners, contact us today.
For a list of our current support partners, click here.
Floor 8, HYLO
103-105 Bunhill Row
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