How to make big changes successfully at your school or MAT

Emma Sharples - 11 March, 2021

Category : Blog

How to make big changes successfully at your school or MAT

For over a year, schools and MATs have been dealing with continual changes to the way they work. One of the most important changes that many schools have undertaken is to move to cloud-based systems to give them more flexibility in the way they run their school. We work with school teams throughout the year

For over a year, schools and MATs have been dealing with continual changes to the way they work. One of the most important changes that many schools have undertaken is to move to cloud-based systems to give them more flexibility in the way they run their school.

We work with school teams throughout the year to move them to Arbor’s cloud-based MIS – last year over 400 schools moved to Arbor 100% remotely! We know it can seem like a daunting task, but that’s why our tried-and-tested approach helps schools manage the change in a way that’s right for them, with support from us every step of the way. 

Whatever change you’re managing at your school or MAT, our in-house experts in change management have put together five simple things to bear in to make successful changes. 

 

 

1. Establish your need for change

The first things to think about when you’re starting a project are why you need to make the change and what you want to achieve over the long term. 

The reasons you need to make the change will have a lot to do with:

  • Your baseline: the ways you’re working right now 
  • Your target: the ways you’d like to be working in the future

Once you know where you want to be, you can break down your vision into manageable steps you need to go through to get there. You’ll then be able to track the progress you make from your baseline towards your target.

Our teams at Arbor have found some great free online tools for planning, for example Miro the smart whiteboard tool.

 

2. Create a change network

When you start your project it’s important to work out which of your staff will be directly involved in or impacted by the change. Putting in place roles and responsibilities across your team will help you assign clear owners for every stage in your project.

Staff who have a positive attitude towards the project will make great advocates to promote it to others. It’s often worth nominating one of these people to be your official Change Manager (or a few), who will be responsible for leading the project. 

Change Managers can work closely with other staff in a “change network” in order to coordinate communication, respond to feedback, provide support and report on progress.

When schools move to Arbor nominating a Change Manager (called an Arbor Champion!) is a really useful part of the process. 

 

3. Communicate

When you’re undergoing a big change at your school or organisation, the easiest thing to do (but most often forgotten) is to talk to each other. When you’re coordinating the priorities of different staff members, communication can be challenging, but keeping everyone motivated and on the same page is one of the most important aspects of successful change management.

However you create your communication strategy, remember these two top tips:

  • Have regular “stand-up” meetings to check in with key project stakeholders 
  • Create a forum for staff to share updates and resources (we love using Google Docs and Slack at Arbor)

 

4. Be prepared for resistance 

It’s inevitable that some colleagues will be resistant to changing the way they work. It’s a good idea to ask them to explain why they view the change as a challenge. It could be that they’re worried their job is at risk or that they lack the right skill set.

We recommend involving everyone who is going to be impacted by the change in meetings and decisions right from the start. It’s also important to make sure there are channels for staff to give feedback throughout your project. When schools switch to a new MIS, for example, we encourage them to bring staff into demo meetings with us early on to make sure they understand how the system will impact their day-to-day work, and they can voice any concerns.

 

5. Track progress and celebrate successes

Finally, when a project comes to a close, too often we think about the problems that came up along the way, rather than celebrating what went well. Marking key milestones and successes helps demonstrate the progress that your team has made together and gives due credit to everyone who has given time to the project. It also validates your reason for the change and keeps everyone on track to achieve the longer term goals of the project.

 

We’re here to support your school to switch MIS

We hope our change management tips have given you some useful food for thought when you come to lead change successfully at your school or MAT. 

If you’d like to find out more about how we support schools to switch to our cloud-based MIS, come along to ArborFest – our virtual conference exploring innovative ways of working with Arbor MIS. On the “Why Arbor?” Stage, you’ll hear from schools and MATs who’ve recently moved to Arbor about what motivated their switch, and the impact Arbor is having so far.

For the full programme of sessions across our five stages, head to http://bit.ly/ArborFest-2021

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