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Hannah McGreevy - 6 June, 2019

Category : Blog

The Arbor App is here

What’s the best way for your school to engage with parents? Far too often we’ve seen schools struggle with a mixture of asking parents to check letters, forms, payment systems, booking systems, and report cards. This causes too much manual work for schools, and makes it hard for parents to keep on top of everything.

What’s the best way for your school to engage with parents? Far too often we’ve seen schools struggle with a mixture of asking parents to check letters, forms, payment systems, booking systems, and report cards. This causes too much manual work for schools, and makes it hard for parents to keep on top of everything.

That’s why today we’re thrilled to launch the new Arbor App for iOS & Android. Say goodbye to paper slips and emails – our new App lets parents register their child for a club or trip, book parents evening slots, and manage payments all from their phone. Parents can also use the App to check in on their child’s attendance, behaviour and progress.

What’s more, the App will let you communicate with parents for free using our new In-App Messaging feature.

Image 1: Arbor have launched a simple, smart app for parents and guardians

How will parents benefit?

  • Check on your child from anywhere: With the Arbor App, you can check in on your children from anywhere – all you need is a phone
  • Access important information about your child in one place: See your child’s attendance, behaviour and progress this week as well as for the year so far. You can also see upcoming homework and download report cards for your child
  • Get updates from school via push notifications: Get notified when your school sends out a new message via the App
  • Make payments on the goManage tasks like making payments and booking trips or parents’ evenings 

How will your school benefit?

  • Quick communication: Get in touch instantly with busy parents on the move
  • Less paperwork: Eliminate the need for paper communication with In-App Messaging and Live Updates – helping to improve security & reduce the administrative burden
  • Easy engagement: Track parental engagement with the App & remind parents to log in, sign up for activities or parents’ evenings, and make payments

How to get set up

The Arbor App is for parents at schools who already use the Arbor MIS. To get your school set up, contact your Account Manager or email myteam@arbor-education.com.  

Not using Arbor yet? If you’re interested in finding out more about how Arbor MIS and the new Arbor App could transform the way your school works, get in touch! You can request a free demo and a chat with your local Partnership Manager anytime through the contact form on our website, by emailing tellmemore@arbor-education.com or calling 0208 050 1028.

James Weatherill - 5 September, 2018

Category : Blog , Uncategorized

Questions you should ask your MIS about GDPR

Questions you should ask your MIS about GDPR As you’ve no-doubt seen from the relentless marketing by third-parties – GDPR came into force in schools in May 2018! The below is our take on the questions you should ask your suppliers, including your MIS to ensure you’re GDPR ready. Just copy and paste! Why should

Questions you should ask your MIS about GDPR

As you’ve no-doubt seen from the relentless marketing by third-parties – GDPR came into force in schools in May 2018! The below is our take on the questions you should ask your suppliers, including your MIS to ensure you’re GDPR ready. Just copy and paste!

Why should schools & MATs care about GDPR?

GDPR introduced significant new compliance obligations for schools and new requirements for the processing of children’s data, notably increased governance requirements and much higher fines if schools & MATs fail to comply (upto the greater of €20m or 4% turnover). Ensuring compliance is unfortunately a good deal of work, but you can lean on your systems providers to do a lot of the heavy lifting for you.

Questions to ask your MIS

Your MIS is the key source of student and staff information you have in your school, including most of what GDPR would constitute ‘personal data.’ It’s important when preparing for GDPR that you ensure that your MIS is compliant, then you can switch attention to other suppliers and systems that feed off the data in your MIS.

What GDPR Introduces Why should schools & MATs care? Questions for your MIS
Extends the definition of personal data Increased data protection processes and procedures to document What is your current MIS’ Information Security Management System (ISMS)?

Does your MIS have any current data protection and cyber qualifications (e.g. ISO 27001, Cyber Essentials Plus)

Higher penalties for breaches and non-notification (upto the greater of €20m or 4% turnover) Schools need to audit their systems and suppliers to check compliance

Increased risk, especially for MATs who are data controllers for multiple schools

Do your data protection terms flow down to sub-processors so you’re covered?

Is your MIS liable for any act or omission by these sub-vendors?

Extends the rights of individuals to their data Parents and students can request a greater amount of information from schools, and schools need to be able to give it to them easily Can your MIS export a full list of fields for student and guardian data?
New breach reporting requirements Appointment of a Data Protection Officer who is up-to-date on legislation and can respond appropriately

If you as a MAT pool your data centrally in a dashboard or central schoolview, does that meet GDPR requirements around permissioning and data pooling?

Has your Data Protection Officer audited your MIS to ensure compliance and assess risk using the questions above?

Does your MAT central data meet GDPR requirements ensuring that data is permissioned and each school’s sensitive data is kept separate?

Additional governance requirements

What should your schools be doing now?

There’s a lot of scaremongering by third parties, but Iain Bradley (Head of Data Modernisation) at the DfE has written what I think is a very useful blog that discusses the steps schools should be taking now.

  1. Think where personal data is captured during school life – this is likely to include admissions, parental forms, assessment, school trips etc
  2. Think about where that data is used – generally it’s for contacting people, for tracking education, or for maintaining regular school facilities and activities like libraries and canteens.  Several, but not all of your systems, may interconnect with the core management information system (MIS)
  3. Think who you share that data with – for schools this commonly includes local authorities, multi-academy trusts, the DfE and beyond.
  4. Start to ask questions to your system providers – you can use our list above for MIS.

The above steps are often best captured in a data mapping exercise which we’ve done at Arbor, and which Iain from the DfE has done at the primary school where he’s a governor. A copy of the picture is below.

How Arbor can help

Arbor exceeds current data security recommendations. We’re ISO 27001 compliant (the standard in data protection certification), on the government’s G-Cloud framework and accredited to hold sensitive data. We also stress test our processes and procedures by getting tested by third parties and holding cyber qualifications.

We’ve put a presentation together that sums up these points which you can read by clicking here. All in all, GDPR is something that schools should consider seriously, but you should lean on your providers to help alleviate the burden.