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Maddie Kilminster - 12 February, 2020

Category : Blog

A culture shift at Baxter College with Arbor 

Kate Ferris, Data Systems Analyst at Baxter College, a Secondary Academy of 865 students in Kidderminster, talked to us about how Arbor’s Management Information System (MIS) has not only made admin at her school simpler and easier – it’s transformed the way they work.  Since moving to Arbor MIS almost two years ago, there have

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Kate Ferris, Data Systems Analyst at Baxter College, a Secondary Academy of 865 students in Kidderminster, talked to us about how Arbor’s Management Information System (MIS) has not only made admin at her school simpler and easier – it’s transformed the way they work. 

Since moving to Arbor MIS almost two years ago, there have been a lot of changes at Baxter College; but the biggest shift has been much more focus on data. Kate’s role – Data Systems Analyst – has also changed in two years, now being much more focused on the MIS. The school has expanded their IT team in order to work smarter across the trust (Severn Academies Educational Trust) by upgrading systems and creating efficiencies. To support this, Baxter College needed a smarter MIS that gave them access to live, detailed data that could be pulled easily into clear reports. 

Kate shared with us the top four reasons she loves using Arbor MIS at her school:

1. Everyone at Baxter College is now engaging with data

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Arbor MIS allows Baxter College to dig into their data and do more with it. Easy-to-use, visual dashboards present relevant data to everyone who needs it across the school. As Data Systems Analyst, Kate has an overview of what’s going on across different classes, pastoral groups and staff teams, which means she has all the information she needs to jump in if necessary. Kate says she’s seen a culture shift at her school – now that the data is easy to understand, teachers are much more enthusiastic about engaging with Arbor MIS than the previous, clunky system.

2. A fresh perspective helps staff spot patterns

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Seeing their data in new ways has led to new discoveries. According to Kate, Arbor MIS unlocked their behaviour data and helped them to understand trends and patterns for the first time. Arbor has given them a “360 degree view” of behaviour across the school so they can intervene where they need to and never miss anything. The flexibility to tailor interventions is essential for Kate; she can define metrics that are important to her – for example, if a student is late three times, Arbor automatically alerts the right pastoral leads. 

3. Telling the full story of every student

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Having attendance, behaviour and progress data all in one place has made a powerful difference to Baxter College. Providing outstanding, all-round care to students is a core part of the school’s mission and having data at their fingertips in Arbor helps them see exactly where extra attention is needed. Staff can now drill down into all the important areas of a student’s school life and take everything into consideration to see how they’re doing. 

4. Bringing parents into the school community

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Thanks to communication through the Arbor App, Kate has seen teachers and parents/guardians come closer together. As a large secondary school, Baxter College is keen to keep regular touchpoints with parents (2-3 emails and SMS messages per week) and the Arbor App makes this easy. Setting up automated communications, such as weekly attendance reports, is a great way for staff to let multiple parents know what’s going on with their child without the hassle of sending individual reports to each parent. 

Reaching out like this wasn’t possible before the Arbor App. Getting up-to-date, personalised information to parents was only really possible at parents’ evenings. Parents now have a personal connection to the school and a sense of belonging to the school community. The gap is narrowing – currently 53% of parents at Baxter College have the Arbor App – so Kate’s goal is to encourage more and more parents to engage and feel comfortable contacting the school.

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As Baxter College has changed, Arbor has adapted to their needs. With the flexibility to add and customise features, they have shaped the MIS into a system that works best for their school. Kate and her fellow staff members have integrated Arbor MIS across their day-to-day life at school and it is now at the heart of what they do. 

To find out why Arbor MIS is perfect for secondary schools like yours, click here to arrange a free demo or call us on 0208 050 1028.

 

 

 

 

 

Maddie Kilminster - 4 February, 2020

Category : Blog

How Arbor keeps your data safe

At Arbor, we take data security very seriously – it’s at the heart of what we do. We’re proud to go above and beyond the MIS industry standard when it comes to protecting school and MAT data. We’ve put together this short blog to explain what we do in a little more detail.    1)

At Arbor, we take data security very seriously – it’s at the heart of what we do. We’re proud to go above and beyond the MIS industry standard when it comes to protecting school and MAT data. We’ve put together this short blog to explain what we do in a little more detail. 

 

1) We have full data security accreditation

  • ISO 27001  –  We are accredited by the International Organisation for Standardisation (ISO) – an independent, non-governmental international organisation that ensures the quality and safety of software like Arbor around the world. We are accredited under ISO27001 – the international benchmark for data security

 

  • GDPR  –  We meet and exceed the requirements of GDPR, protecting the data we store with a comprehensive Information Security Management System. Arbor MIS gives you enterprise provisioning secure logins (e.g. via Google SSO and 2FA), allows you to retrieve all the data you need for Subject Access Requests (SAR), and helps you monitor and delete data through “out-of-the-box” data retention dashboards

 

  • Cyber Essentials  –  We are certified with Cyber Essentials and are audited annually. This means our IT systems are security approved by an accreditation body selected by the NCSC and we have technical defences in place against cyber threats

 

  • ICO  –  We are registered with the Information Commissioner’s Office (ICO) for data protection, the UK’s independent authority that upholds public information rights and controls organisations use of staff or customer data

 

2) Our digital security

  • Protected by the cloud  –  Your school data is stored on our central, cloud-based system, rather than any individual device, which means if there’s a security breach at your school your data is less likely to be lost or compromised. Your data is only accessible with a secure login and the system automatically logs out after a period of inactivity, meaning there’s less chance of it getting into the wrong hands

 

  • Only you can see your data  –  Our database uses bank-grade, end-to-end, 256bit SSL encryption for transmitting data, and AES-256 bit encryption for all stored data, which means only you can see your data. Student data is never shared with third parties without your schools’ consent

 

  • Analyse data securely  –  With our built-in BI analysis, you can go deep into the detail of your data within Arbor MIS. But if you do want to pull data out, you can download it as a file or as a secure “Live Feed” which can be password protected. You can keep central control access to this data and cut the link if necessary

 

  • Your data is secure because our data is secure  –  At Arbor HQ, our data is hosted by Amazon Web Services’ London data centre. Arbor is approved by the DfE list for cloud suppliers and registered on the UK government’s G-Cloud V11 framework, which audits the security of cloud-based providers

 

  • We lock down access to our databases to specific individuals, and only allow access through strict gateways requiring two-factor authentication login and public/private key identification. All logins to Arbor are logged and tracked, and strict policies are enforced which create alerts if breached. Staff passwords are also changed regularly and, since data is kept on our central system, permissions can easily be revoked if needed

 

3)  Our physical security 

The security of every Arbor office is maintained by formal security inspections and risk assessments. Access to our offices is restricted with secure keys, CCTV, 24/7 security personnel and secure perimeter doors.

 

Security top tips !

When protecting data at your school, it’s important that you follow data security best practice to make sure data does not fall into the wrong hands. Here are some key things you can keep in mind: 

security tips

 

If you’d like to find out more about how our simple, smart cloud-based MIS could help you transform the way your secondary school works, contact us

 

Maddie Kilminster - 21 January, 2020

Category : Blog

What is BI and how can it help my trust?

You might have heard of Microsoft Power BI, Google Data Studio or Tableau. But what is Business Intelligence (BI) and what does it mean for schools and MATs? We’ve put together this handy guide to help you navigate all things BI. What is BI? BI stands for “Business Intelligence”. In simple terms, this means the

You might have heard of Microsoft Power BI, Google Data Studio or Tableau. But what is Business Intelligence (BI) and what does it mean for schools and MATs? We’ve put together this handy guide to help you navigate all things BI.

What is BI?

BI stands for “Business Intelligence”. In simple terms, this means the technology used by companies (or schools and trusts!) to analyse their data. BI tools are used to do these things: 

  • Collect and store data 
  • Manipulate and process data
  • Represent data in a visual, easy-to-understand way 
  • Take action based on data

How is BI used in schools and MATs?

Schools are swimming in data. But data is only helpful when you can learn from it. Without a way to understand their data so they can turn it into actions, schools can find themselves “drowning in data” (Education Technology). This is where Business Intelligence tools come in – they help SLT monitor the health and progress of their schools (e.g. Which of my schools is performing most highly?), inform strategic decisions (e.g. Which subject should we invest in more next year?) and report to governors, parents and trustees. 

Why are schools using external BI tools?

Schools and MATs are turning to external BI tools more and more in order to analyse their data. This is usually because their management information system (MIS) doesn’t give them an easy way of visualising their data in the way they need. BI tools free schools from having to manually build reports in spreadsheets which is time-consuming and doesn’t present an overall picture. For multi-academy trusts especially, BI dashboards allow them to see a “single source of truth” in order to monitor and assess the performance of all their schools, rather than having to piece together and compare the data themselves. 

The size of your trust will affect the type of data analytics and BI tooling that’s right for you. Larger MATs may have the resources to employ data and software professionals to create a bespoke BI solution. We’ve put together a diagram below showing how the size, degree of centralisation, existing systems and data strategy of a MAT might affect what they need from BI.

MATBI

The problem schools are facing with external BI products is they’re expensive, complex and require setup by trained staff. Many tools don’t work with schools’ existing management information systems, which means it takes a long time for staff to take actions on the data. Plus, as most tools are not suited to groups of schools, MATs have to rely on products such as Microsoft Power BI to bring all their data together. 

Arbor’s BI solution 

At Arbor, we have built “out of the box” Business Intelligence solutions into the fabric of our MIS through clear, detailed and relevant dashboards. This means there’s no need for configuration or setupeveryone working at your school can see and manipulate the data they need in a few clicks. Plus, you can go deep into the detail of your data and take actions without needing to be a data expert or to hire one!

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What makes Arbor different?

Whilst Arbor provides detailed, powerful, “out of the box” analysis for schools, we also know that you sometimes need to analyse data outside of your MIS. That’s why Arbor MIS supports all major BI providers, giving you the freedom and flexibility to choose and define your own BI approach for your group. It’s easy – using Arbor “Live Feeds”, you can export live data from Arbor MIS into your external BI tool.

We’ve built powerful yet simple Business Intelligence into Arbor MIS, Group MIS and Arbor Insight. You can book a demo today or come and chat to us at BETT – we’re at stand NM30. We’re also hosting lunch (on us!) at Tapa Tapa restaurant (on the DLR walkway outside the ExCel centre) – sign up for your free spot here.